Description
Are you the go-to problem solver when tech goes sideways? Do you thrive in an environment where no two days are the same? Meridian Cooperative is looking for a skilled
IT Administrator II who is eager to step into a role that blends hands-on troubleshooting, system administration, and a healthy dose of customer service.
Join a mission-driven organization where your expertise keeps our teams connected, secure, and operating at their best.
About The Role
As an
IT Administrator II, you’ll be the trusted expert supporting our employees and contractors both in-person and remotely. You'll troubleshoot hardware and software issues, build and maintain system images, manage escalations from IT Administrator I team members, and help ensure smooth onboarding/offboarding processes in partnership with HR.
This role is perfect for someone who enjoys digging into technical puzzles, keeping operations running efficiently, and communicating clearly with both technical and non-technical users. You’ll also take part in server maintenance rotations, collaborate with other system administrators, and contribute to innovative approaches that keep our IT environment modern and secure.
What You’ll Do
- Monitor and maintain system operations, including user authentication, permissions, and account records
- Develop and manage system images for desktop computing systems
- Handle escalations from IT Administrator I team members
- Manage employee and contractor onboarding/offboarding alongside HR
- Serve as a lead or contributor during monthly server maintenance rotations
- Troubleshoot and resolve system issues by identifying root causes and implementing solutions
- Analyze and recommend hardware configurations based on usage, security, and cost considerations
- Support help desk teams by resolving tickets and preventing recurring problems
- Represent Meridian Cooperative at conferences and industry events
- Take initiative in thought leadership, innovation, and continuous improvement
- Adhere to corporate policies and support additional responsibilities as assigned
- Travel as needed
Minimum Qualifications
- Education: Bachelor’s degree or equivalent experience
- Experience: 3–4 years in IT support or systems administration
- Certifications: None required (but always a plus!)
What We Offer
- Outstanding Medical/Dental/Vision
- Education/Training Reimbursement
- On-Site Education Courses
- Flexible Spending Account
- Health/Wellness Reimbursement
- Excellent Life and AD&D insurance
- Paid Time Off: Eligible to begin accrual from date of hire; accrual amount based on years of service. Beginning accrual rate equivalent to 22 days per year. 9 holidays which include the day after Thanksgiving, and Christmas Eve. Up to 240 hours of PTO can roll over to the following year.
- Volunteer Time: 8 hours per year
- Retirement: Robust 401K. Following one year of eligible service, the Company contributes in two ways: (1) match of 100% of each dollar you contribute on the first five percent (5%) of eligible compensation, and (2) Employer basic contribution of 4% of base salary (with increases in basic contribution percentage based on years of service). Employees are 100% vested in Company funded contributions from the date they enter the plan.
About Us
We were formed in 1976 by a group of Electric Membership Cooperatives with a vision for a single enterprise solution provider to serve data processing, IT, and operational needs to cooperatives, public utility districts, and municipal utilities. Through carefully curated acquisitions and partnerships,
Meridian Cooperative has unified multiple leading-edge companies under its umbrella to truly execute that vision. Today, the Meridian Suite serves over 500 utilities across the country with industry-leading enterprise software solutions.
