We’re looking for an experienced field tech to join our team. This L2 role handlesescalations from help desk, spending some dedicated time onsite with clients, and working both independently and with the group.
Typical Responsibilities:
Troubleshooting Windows desktops/servers, Office 365, and network gear (firewalls, switches, Wi-Fi), mobile (iOS/Android), and peripherals.
Deploying new systems, upgrades, and projects.
Documenting your work and communicating clearly with clients.
Who we're looking for:
2+ years in IT support.
Strong Windows, networking, and troubleshooting skills.
Comfortable in front of clients — reliable, professional, clear communicator.
Certifications (Microsoft, CompTIA, etc.) and/or degree are a bonus, but not a requirement.
Must have reliable transportation.
What we offer:
Competitive Pay.
PTO, 401k matching, insurance benefits.
Training and certification opportunity and support.
A small, tight-knit team that backs each other up.
