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Technical Support

Largeton Group • Full-time • Columbia, SC, US • $30 / year • 5m ago

Job Summary (Technical Support – State Of South Carolina)

Provide junior-to-mid level technical support in a professional financial/banking environment.
Deliver IT operations and customer support, both onsite and occasionally remote.
Support end users with MS Windows 10/11, Microsoft Office Suite, and printer troubleshooting.
Assist with hardware/laptop support and PC imaging/building.
Maintain and update asset management/inventory records.
Coordinate with third-party vendors for IT operations.
Contribute to process and procedure documentation updates.
Perform information security audit research as needed.
Use help desk ticketing system (ITSM) to track all work and support requests.
Support audio/visual connectivity in conference rooms and wired/wireless office network connectivity.
Exhibit high professional maturity and customer service skills.
Weekend work may be required for 1-2 hours of remote testing on varied weekends.
Must be a South Carolina resident or willing to relocate prior to start.
Preference given to candidates with A+ certification, information security exposure, asset management, MS Teams experience, and backgrounds in banking, finance, legal, judicial, or accounting environments.

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