Company Description
Tiberina Detroit is a Tier-1 metallic supplier for car makers and is part of the Tiberina Group.
Role Description
This is a full-time on-site role for an IT Technician located in Detroit. The Information Technology Technician will be responsible for troubleshooting and providing technical support, including installing and configuring computer hardware and being the primary point of contact for IT support.
Responsibilities:
- Installing and configuring hardware and software components to ensure usability
- Software ERP implementation, giving support to the third-party ERP ongoing project
- Troubleshooting hardware and software issues
- Repairing or replacing damaged hardware
- Upgrading the entire system to enable compatible software on all computers
- Installing and upgrading anti-virus software to ensure security at the user level
- Performing tests and evaluations of new software and hardware
- Providing support to users and being the first point of contact for error reporting
- Establishing good relationships with all departments and colleagues
- Conducting daily backup operations
- IT Inventory management
Requirements:
- Associate's or Bachelor's degree in Information Technology or related field
- Knowledge of Active Directory
- Minimum 2 years of experience in IT
- Proficient in database programming and software installation
Desired Education and Training:
- Camptia A+ Certificate
- IBM or Google IT Support Certificate
Skills:
- Excellent problem-solving and communication skills
- Good interpersonal skills
- Attention to detail
- Knowledge of the automotive manufacturing industry is a plus
