Where You'll WorkInspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.
Job Summary and ResponsibilitiesResponsibilitiesPatient and provider services: Exemplifies excellent customer service during interactions with patients, employees, providers and others to build the Specialty Pharmacy program. Represent on-site/off-site Specialty Pharmacy seamlessly, answer patient and provider staff questions about the service, insurance issues, etc. Work with the referring provider and/or clinic staff along with the patient care management program to ensure that assigned Specialty Pharmacy patients receive the medications needed at the appropriate time. Communicate with patients in-person, and over the phone through inbound/outbound calls, to ensure adherence with medications through prescription refills and adherence check-ins. Monitor patient charts and profiles in an effort to meet Specialty Pharmacy therapy needs. Influence and motivate others to coordinate projects, resources and people to achieve the implementation of Specialty Pharmacy services.
Job Requirements- Required 4-5 years experience as a Pharmacy Technician
- Combination of education and related experience may be considered
- Current/active pharmacy technician license from the state Board of Pharmacy in which liaison will be working, if application per state law
- Current/active national pharmacy certification approved by application Board of Pharmacy
- Skills: strong interpersonal communication skills, strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information; strong organizational skills a must
- Specialties: Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus