Help Desk Support Specialist
IDR’s largest client is seeking a Help Desk Support Specialist to join their team! This is a hybrid-onsite role (1 day remote each week), seeking an individual with strong Help Desk experience and customer rapport, as well as experience working in a Windows environment!
Responsibilities of the Help Desk Support Specialist:
- Deliver desk-side and remote assistance to users.
- Configure, implement, and maintain workstations in Windows 08–12 and Office 365 environments.
- Support and troubleshoot issues related to LAN, VPN, Active Directory, Microsoft SharePoint, and VOIP systems.
- Install and manage enterprise-level Microsoft applications.
Requirements of the Help Desk Support Specialist:
- A minimum of 3 years of experience supporting Windows 10, Office 365, and Adobe Professional.
- Proficiency in desktop imaging processes.
- Skilled in printer troubleshooting and print server management.
- Competence in utilizing Active Directory.
- Hands-on experience with SharePoint support.
What’s In It for You?
- Join a flexible, friendly, laid back work environment
- Enjoy extremely competitive compensation and benefits package
- Enjoy true work/life balance
- Join an extremely secure organization
- Advance your career by joining an organization that believes in promoting from within
Why IDR?
- 20+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row
