Data Analyst - Enterprise Systems & Business Intelligence

KDA CONSULTING INC • Full-time • Herndon, VA, US • 2w ago

We're seeking a mission-aligned, strategically-minded Data Analyst to support enterprise-wide visibility and decision intelligence across business, engineering, operations, cost, performance, and security data.

In this role, you'll lead the analysis, visualization, and interpretation of data from enterprise platforms like Splunk IT Service Intelligence (ITSI) and ServiceNow, transforming raw inputs into powerful insights and executive dashboards using Power BI and Tableau.

The ideal candidate understands the end-to-end data engineering lifecycle, and brings rigor to the testing, verification, and validation (V&V) of data pipelines and collections to ensure accuracy, reliability, and trust.

Core Position Responsibilities:

Analyze and interpret complex data sets across enterprise domains—cost, performance, service operations, engineering workflows, and cybersecurity
Leverage Splunk ITSI to develop and manage KPIs, service definitions, glass tables, and episode dashboards to provide real-time insights and visibility
Design and deliver dynamic, intuitive dashboards in Power BI and Tableau that communicate key metrics to both technical and executive audiences
Collaborate with stakeholders across IT, business, and finance to translate mission needs into analytical solutions and forecast models
Partner with data engineering teams to understand data flows, support validation processes, and ensure quality across source systems and downstream products
Perform and document testing, verification, and validation (V&V) of data pipelines and collections to ensure integrity and trustworthiness
Contribute to data governance and data quality frameworks across enterprise systems

Required Skills & Experience:

Position requires an Active Top Secret/SCI with Full Scope Polygraph
Bachelor's Degree required, Master's preferred
12+ years of related work experience
Demonstrated experience analyzing business, engineering, cost, and security data across enterprise platforms
Hands-on expertise in Splunk ITSI, including configuration of services, KPIs, and service health monitoring tools
Strong skills in Power BI, Tableau, SQL, and Excel for analysis, modeling, and executive reporting
Familiarity with ServiceNow data models, workflows, and reporting structures
Understanding of the data engineering lifecycle and collaboration with data pipeline teams
Experience with data validation and V&V processes to ensure the accuracy, completeness, and consistency of data used in decision-making

Preferred Qualifications:

Experience in Agile, Scrum, or ITIL-aligned operational environments
Familiarity with modern data platforms (data lakes, cloud data environments) and structured/unstructured data management
Ability to create multi-layered dashboards that serve business, operations, and technical audiences
Clear communicator with a strong ability to translate complex analysis into actionable insights aligned to mission objectives
Curiosity-driven and impact-oriented—driven to uncover the "why," not just the "what