As the Associate Learning and Engagement Analyst, you will be responsible for analyzing workforce training effectiveness and collaborating with management to develop long-term training strategies. In this role, you will have an active part in administering, creating, and assessing a variety of surveys and reports to turn data into actionable items. This role is designed to focus on using analysis to identify opportunities and improve instructional design efforts to enhance overall company performance.
The Associate Learning and Engagement Analyst is a Support Team role based out of our Corporate Office in Norcross, GA in the metro Atlanta area. Our Corporate Office Support Team consists of 300+ Associates who are committed to supporting our Operations Team as they proudly serve and create memorable experiences for our Customers. Housing over 40 departments and many fields of industry, we take pride in offering a wide variety of opportunities at every stage of your career. If you are just looking for a job “right now”, Waffle House probably isn’t the right fit for you. If you are a career-minded person who values hard work, is passionate about putting people first, and wants to build a meaningful career alongside like-minded people, this is the place for you!
What We Offer:
- Health & Wellness Package including medical, dental, vision and life benefits, and health-related activities
- Employee Assistance Program free to all Associates and their household members
- Paid time off up to 4 weeks and six paid holidays
- A strong, unique culture built upon putting people first, showing up and servant leadership
- Unlimited learning and development opportunities
- Internal referral program
- Community involvement and volunteer opportunities
- Team building activities department and company-wide
What you'll do:
- Develop and distribute reports and surveys to better identify training program opportunities
- Collaborate with senior leadership to create actionable items to meet immediate training needs
- Collect and analyze data to make detailed recommendations for long-term initiatives
- Publish accurate survey data in a clear, concise, and visual manner
- Design and implement customized evaluations or reports to measure training effectiveness
- Assist with drafting proposals for new initiatives and executing new initiatives
What we're looking for:
- Someone with excellent verbal and written communication skills
- Someone who can stay productive amid multiple deadlines or shifting priorities
- Someone who is a self-starter, and can make effective decisions
- Someone with strong analytical skills
- Someone with a ‘team player’ mentality
Experience/Educational Requirements:
- Bachelor’s Degree or related experience preferred
- Experience in e-learning platforms preferred
- Advanced-level Excel skills (experience with Qlik is a plus)
- Proficiency in Microsoft Office
Who Are We?
In 1955, two Georgia neighbors opened up a restaurant that would change the world. That first restaurant led to the Waffle House brand you see today. As the business expanded throughout Georgia and the Southeast, the “Yellow Sign” soon became a familiar landmark, signifying America’s Place to Eat™ and America’s Place to Work™. Today, the Waffle House system has more than 1,900 locations in 25 states, reaching as far north as Pennsylvania and as far west as Arizona. All open 24-hours a day, seven days a week, 365 days a year. Our workforce can be broken into two categories – Operations (Restaurant Associates and Managers) and Support Team (Corporate Office Associates, Field Recruiters, and Maintenance Technicians).
We are a strong, growing company dedicated to our Customers and Associates. We would love to have you on our team! To learn more about the Waffle House culture and our great community of employees and customers, please visit www.wafflehouse.com!
WAFFLE HOUSE IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
