Title: IT Operations Specialist

Industry: Technology

Location: Las Vegas, NV

Duration: ~6 Months

Responsibilities

Shadowing and documenting live operational workflows, dependencies, and system interactions
Mapping technical processes and identifying bottlenecks or inefficiencies
Coordinating with cross-functional teams (Ops, DevOps, Infrastructure, Engineering) to streamline workflows
Drafting clear process documentation and improvement recommendations
Communicating findings to both technical and non-technical stakeholders

Requirements

Strong technical documentation and analytical capability
Excellent communication and interpersonal skills
Prior hands-on experience in at least two of the following: Windows workstation support, real-time operations or command-center environments, TCP/IP networking or systems administration, web application or infrastructure troubleshooting
Experience in NOC/SOC/Operations Center or equivalent 24x7 support environment
5+ years of relevant technical experience

Skills

Hourly rate is commensurate with experience and is an estimated range provided by WorkGenius.

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WorkGenius Group

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