Hourly Wage Estimate: 15.00 - 21.00 / hour
Learn more about the benefits offered for this job.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Schedule: PRN "As Needed"

Do you have the PRN career opportunities as a(an) PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join West Valley Medical Center which is part of the nations leading provider of healthcare services, HCA Healthcare.

Job Summary and Qualifications

As a PBX Operator at our facility, you will have an important role in patient care, and you will be joining a skilled, compassionate team that focuses on providing excellent customer service and reliable support to one another. They believe in and live by our HCA Healthcare ideal of “caring like family”. In this role:

You will receive, screen, and transfer incoming hospital telephone calls.

You will greet and direct patients and visitors.

You will facilitate the overhead paging system in the hospital and direct communications throughout the facility.

You will be on stand-by continually to give proper notifications of emergency codes and alarms whenever those are triggered throughout the hospital campus.

You will provide visual surveillance by monitoring security camera images displayed within the PBX office. You will report any suspicious, criminal, and/or unsafe actions observed.

You will assist with patient registration as needed and perform minor secretarial duties.

You will perform emergent and stat medical record requests for after hour doctor offices, emergency rooms, and/or urgent care.

Qualifications:

Excellent customer services skills.

Some previous switchboard and receptionist experience preferred.

Basic computer knowledge and keyboard skills arerequired.

Must be able to read, write, and speak English; good verbal and written skills required.

Must be patient and courteous at all times, even under stressful situations.

Benefits

West Valley Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include some or all of the following:

Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location and position.

West Valley Medical Center (WVMC) provides a small-town, friendly environment with a big-city commitment to high-quality patient care. Located in Caldwell, Idaho, this 150 plus bed facility comes nationally accredited. We have consistently been awarded for performance and clinical outcomes. The WVMC team is comprised of 800 employees and volunteers. Our three-story hospital has several off-site community clinics. In 2017 WVMC was named among the Top 100 Hospitals for the fourth consecutive year.

Located within The Treasure of the Valley, WVMC stands as a pillar of excellence for our friendly community. Caldwell offers a family-friendly culture with walking paths, recreational parks, two golf courses, the Boise River as well as a short commute to Boise and countless outdoor adventures.

We are part of the HCA Healthcare network - which includes more than 300 affiliate facilities across the nation – offering our colleagues the opportunity for travel and relocation. HCA Healthcare and West Valley Medical Center are all about caring for people, and that care extends to patients, families and our colleagues

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our PBX Operator PRN opening. We review all applications. Qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

West Valley Medical Center

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