Description

Outlet Operational Responsibilities:

Assist with training of all food service and bar staff
Assist with production of schedule for twenty eight Atlantic/Thoreau’s
Responsible for all daily service operation.
Maintain tight control of dining reservations book – Open Table
Assist with supervision of any events in the Private Dining Room
Coordinate closing of outlets with other food & beverage managers
Attend daily BEO meetings and periodical staff meeting
Develop the twenty eight Atlantic/Thoreau’s team to minimize turnover
Assist with hiring when applicable
Implement systems and controls to ensure profitability of department. Manage flatware, glassware, linen and china inventories and the protection of assets
Supervise bar operation and ensure beverage control standards are met.
Act as a coach for all food service and bar staff.
Individually train all new members of the team, including servers, hostesses, assistant servers
Assist with administrative tasks like menus and POS system updates
Responsible for supply management in coordination with twenty eight Atlantic GM
Discipline staff according to WI guidelines.
Maximize revenues in both outlets, introduce staff incentives, train up selling techniques
Assist with pre-meals, communicate issues to staff and listen to staff issues.
Perform staff reviews.

Guest Relations Responsibilities:

Departmental leader for resorts Customer Intimacy Program
Establish outlet procedures for all special occasions
Work closely with Executive Office to ensure all VIP reservations are handled accordingly
Work closely with outlet management to promote heroic acts and encourage participation
Establish new and innovative heroic acts for the department
Work towards a pre-arrival program for all special occasions in twenty eight Atlantic

Salary: $1,400 - $1,700 per week based on experience and qualifications

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Hcareers

Wequassett Resort and Golf Club

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