Job Description: Microsoft Infrastructure Specialist

Pitt IT Operations - Pennsylvania-Pittsburgh - ()

The University of Pittsburgh is seeking a highly qualified Microsoft Infrastructure Specialist to design, implement, and maintain a hybrid Microsoft enterprise environment. This role serves as the subject matter expert for identity, authentication, and messaging services, ensuring secure access and seamless communication for a large and diverse user population. Key responsibilities include:

Lead administration of Exchange Server (Hybrid) and Exchange Online, including mail flow, transport rules, and policy management

Design, implement, and maintain a highly available Active Directory environment (Domain Controllers, DNS, Group Policy)

Manage Microsoft Entra ID, including Conditional Access, Privileged Identity Management (PIM), and hybrid identity configurations

Support Active Directory Federation Services (ADFS) and Web Application Proxy for Single Sign-On (SSO)

Oversee Identity & Access Management (IAM) using Microsoft Identity Manager (MIM) and Azure AD Connect

Design and manage Public Key Infrastructure (PKI) and Certificate Services, including certificate lifecycle management

Implement and maintain security best practices across the Microsoft ecosystem

Develop and maintain PowerShell-based automation for operational efficiency and reporting

Serve as an escalation point, provide technical leadership, and mentor team members

Required Qualifications

Demonstrated experience managing Microsoft enterprise infrastructure in a hybrid environment

Strong expertise in Active Directory, Entra ID, Exchange, and authentication protocols (LDAP, Kerberos, NTLM)

Experience with IAM solutions, federation services, and PKI/certificate management

Advanced PowerShell scripting skills

Proven ability to lead technical initiatives and drive continuous improvement

Preferred qualifications: Microsoft certifications (Azure Administrator, Identity & Access Administrator, Messaging); experience in - higher ed, healthcare, or large enterprise environments; security & compliance in Microsoft platforms; supporting large-scale hybrid identity deployments with high availability & disaster recovery planning
Applicants (incl. internal) must include complete employment history on application & attach a current resume specifically to this requisition #. Applicants should include salary requirements in cover letter. - The University offers a robust retirement savings plan with 100% employer match, 150% after vesting. 11 Paid Holidays. Paid Vac, Sick, Personal. Add'l Winter Recess Paid Time Off. Paid Parental Leave. Above-average Employer Contribution toward Medical, Prescription Drug, Dental, Vision, Life, and more. Education benefits for staff, spouses/partners, dependents. Student loan assistance. Free transit pass. - Pitt Digital provides innovative services to support teaching, learning, research, & administrative functions at the University. Your efforts support a world-renowned teaching and research facility. Join the team responsible for strategy, implementation, & maintenance of technology at the University of Pittsburgh-ranked by Forbes among Amazon, CDW, Cisco Systems, Google, LinkedIn, & Microsoft as one of "America's Best Large Employers."

Job Summary

Installs, configures, and maintains systems and associated infrastructure at the enterprise level. Assists in designing architecture and planning deployment of complex servers and associated infrastructure. Evaluates and recommends effective tools for system and infrastructure maintenance and support. Architects and evaluates system enhancements to be implemented and serves as escalation and a top-tier point of contact for complex installation and upgrades.

Essential Functions
Working with PC related hardware equipment, software applications and telephony video conferencing systems. Written and verbal communication. Interpersonal relations. Analyzing and organizing information. Planning and leadership skills. Proficient knowledge of IT.

Physical Effort
Generally sedentary desk work with computer-keyboard-video phone other than traveling to other buildings on campus for meetings/events on occasion. Must be able to sit or stand for prolonged periods of time. On rare occasions, may need to lift and carry equipment up to 50 lbs.

Assignment Category: Full-time regular

Job Classification: Staff.Systems Engineer II

Job Family: Information Technology

Job Sub Family: Systems Administration

Campus: Pittsburgh

Minimum Education Level Required: Bachelor's Degree

Minimum Years of Experience Required: 7

Will this position accept substitution in lieu of education or experience: Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.

Work Schedule: M-F bus hrs EST. On occasion, some evening and weekend work may be necessary depending on business load, project timeline requirements, urgent support, or scheduled downtime changes. May be responsible for manning an escalation/on-call phone number.

Work Arrangement: Hybrid: Combination of On-Campus and Remote work as determined by the department.

Hiring Range: TBD Based Upon Qualifications

Relocation_Offered: No

Visa Sponsorship Provided: No

Background Check: For position finalists, employment with the University will require successful completion of a background check

Child Protection Clearances: The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.

Required Documents: Resume, Cover Letter

Optional Documents: Not Applicable

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University of Pittsburgh

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