IT Systems Technician Uline Inc., a leading North American distributor, seeks an IT Systems Technician to keep our fast-paced distribution operations running smoothly. In this on-site role, you'll install, configure and support desktops, printers, mobile devices and warehouse technology while troubleshooting hardware, software and network issues. You'll monitor system performance, manage user accounts, document solutions and assist with upgrades and deployments. Work in a high-performance, customer-focused environment with clear expectations, strong support, comprehensive benefits and opportunities for advancement.

Responsibilities

Install, configure and support desktops, laptops, printers and mobile devices
Troubleshoot hardware, software and network connectivity issues
Monitor system performance and resolve incidents within defined SLAs
Support warehouse and distribution center technology, including scanners and label printers
Maintain user accounts, permissions and asset inventory
Assist with system upgrades, patches and deployments
Document procedures, configurations and solutions in ticketing tools
Collaborate with IT teams to improve reliability and security
Provide on-site and occasional after-hours support as needed

Required Skills

Desktop hardware installation and support
Windows operating systems administration
Basic networking and TCP/IP troubleshooting
Printer and scanner configuration
Active Directory user and group management
Ticketing systems (e.g., Service
Now, Jira, Remedy)
Software deployment and patching tools
Mobile device configuration and support
Warehouse/industrial IT equipment support
Technical documentation

Uline Inc.

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IT Systems Technician

IT Systems Technician

IT Systems Technician

IT Systems Technician

IT Systems Technician