Description

Important Dates:

This recruitment is scheduled to close on Sunday, August 30, 2026 at 11:59 p.m.
We will do our best to provide you with an application status update by Thursday, September 3rd.
First round interviews will be held on Thursday, September 10th.

Job Classification Summary

Position assigned to this class is responsible for serving as second-in-command in the Information Technology (IT) Department, managing and overseeing departmental operations, resources, staff, and budget, and governance of enterprise IT services with a strong emphasis on cybersecurity, risk management, and compliance. The Deputy Director, IT, acts as a strategic leader, collaborating with internal and external stakeholders to drive innovation, ensure operational excellence, and support the organization’s technological needs.

DISTINGUISHING CHARACTERISTICS

This is a senior management level position, recognized as a supervisory and organizational authority within a specific discipline or demonstrates broad practical knowledge in several major functions. Work involves directing, planning and coordinating across staff and projects/programs. Assists with policy development within assigned functional area or the organization. Leads initiatives related to security, architecture, and enterprise IT maturity. Typically reports to a department head and is a third- or higher-level supervisor.

Examples of Duties

The following are intended to describe core work functions of this classification. While the level and broad nature of essential duties may not change, specific work tasks will vary over time depending on the Town’s needs.

Oversees and manages IT department operations, including staffing, budget management, and service delivery.
Supervises, recruits, trains, and evaluates IT personnel; provides guidance, corrects deficiencies, and enforces discipline and termination procedures as needed.
Collaborates with IT staff and other departments to plan, coordinate, and resolve issues related to projects, programs, and operations.
Provides strategic leadership to foster innovation, flexibility, and creativity within the department.
Regularly communicates and coordinates with other departments to ensure efficient, aligned interdepartmental activities.
Develops, implements, and monitors IT department policies, rules, and procedures.
Responds to public inquiries and internal requests for IT support; communicates official IT policies and department initiatives.
Engages with elected officials, citizens, and other stakeholders on IT-related matters; resolves sensitive issues and concerns.
Serves as an advisor, offering counsel on IT-related topics to leadership.
Facilitates meetings with IT staff, department heads, and relevant external stakeholders.
Prepares presentations for diverse audiences, delivering insights on IT programs, projects, and initiatives.
Manages departmental budgets, ensuring effective cost control, expenditure tracking, and efficient allocation of resources.
Participates in Town leadership and department meetings, contributing to committees and project teams.
Guides the continuous improvement of IT programs by designing, monitoring, and reviewing department initiatives.
Directs and coordinates special projects, programs, and initiatives within the IT department.
Performs additional related duties as assigned.

Typical Qualifications

Education and Experience:

Bachelor’s Degree from an accredited college or university in Business or Public Administration, Information Technology Management, or a related field, 10 years of related experience, and 5 years of supervisory experience; or an equivalent combination of directly related education and experience. Master’s Degree preferred.

Licensing/Certification Requirements

Driver’s License;
Maintain all certifications/licenses required at job entry.

KNOWLEDGE

Managerial principles, practices, techniques and options to successfully motivate and supervise staff;
Advanced information technology principles and practices;
Budgeting and finance principles and practices;
Project management principles and practices;
Applicable state, local and federal laws relating to information technology;
Personnel related laws and policies;
Standard office equipment including the computer and programs relevant to the performance of applicable duties and responsibilities;
Applicable Federal, state and local laws, codes, ordinances, rules and regulations;
Customer service principles and practices.

Skills

Supervising and leading staff;
Managing, identifying, communicating, and carrying out the objectives of the Information Technology department.
Interpreting and applying IT principles, methods, and best practices.
Proficiently using computers and related software applications.
Interpreting and applying applicable federal, state, and local laws, codes, ordinances, rules, and regulations related to IT.
Solving problems and making informed decisions.
Demonstrating effective communication and interpersonal skills for interactions with coworkers, supervisors, the general public, and other stakeholders, ensuring clear information exchange and direction.

Supplemental Information

Overall Physical Strength Demands

Physical Strength for this classification is indicated below with an “X”XSedentary: Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.

Light: Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.

Medium: Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly.

Heavy: Exerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly.

Very Heavy: Exerting over 100 lbs. occasionally, 50-100 lbs. frequently, or up to 20-50 lbs. constantly.

Physical Demands

CFORNContinuouslyFrequentlyOccasionallyRarelyNever2/3 or more time1/3 to 2/3 of timeUp to 1/3 time< 1 hour per weekNever occursNote: This is intended as a description of the way the job is currently performed. It does not address the potential for accommodation.

Physical DemandBrief DescriptionCFORNStandingCommunicating with co-workers, observing work site, observing work duties

X

SittingDesk workX

WalkingTo other departments/offices/office equipment

X

LiftingSupplies, files

X

CarryingSupplies, files

X

Pushing/PullingFile draws, tables and chairs

X

ReachingFor supplies, for files

X

HandlingPaperwork

X

Fine DexterityComputer keyboard, telephone pad, calculator, calibrating equipmentX

KneelingFiling in lower drawers, retrieving items from lower shelves/ground

X

CrouchingFiling in lower drawers, retrieving items from lower shelves/ground

X

CrawlingUnder equipment

X

BendingFiling in lower drawers, retrieving items from lower shelves/ground

X

TwistingFrom computer to telephone, getting inside vehicles

X

ClimbingStairs, step stool

X

BalancingOn step stool

X

VisionReading, computer screen, drivingX

HearingCommunicating with co-workers and public and on telephone, listening to equipmentX

TalkingCommunicating with co-workers and public and on telephoneX

Foot ControlsDriving

X

Other (Specify)

Machines, Tools, Equipment, Software And Hardware

Standard office equipment; vehicle

Environmental Factors

DWMSNDailySeveral Times Per WeekSeveral Times Per MonthSeasonallyNeverHealth & Safety FactorsDWMSNHealth & Safety FactorsDWMSNMechanical Hazards

XRespiratory Hazards

XChemical Hazards

XExtreme Temperatures

X

Electrical Hazards

XNoise and Vibration

XFire Hazards

XWetness/Humidity

XExplosives

XPhysical Hazards

XCommunicable Diseases

X

Physical Danger or Abuse

X

Other (Specify Below

Protective Equipment Required

None

Non-physical Demands

CFORNContinuouslyFrequentlyOccasionallyRarelyNever2/3 or more time1/3 to 2/3 of timeUp to 1/3 timeDescription of Non-Physical DemandsCFORNTime Pressure

X

Emergency Situation

X

Frequent Change of Tasks

X

Irregular Work Schedule/Overtime

X

Performing Multiple Tasks Simultaneously

X

Working Closely with Others as Part of a Team

X

Tedious or Exacting Work

X

Noisy/Distracting Environment

X

Other (Specify Below)

PRIMARY WORK LOCATION:

XOffice Environment

Warehouse

Shop

Recreation/Neighborhood Center

Vehicle

Outdoors

Combination of Office, Vehicle and Field

Other (Specify Below)

The following is a list of employment benefits offered by the Town of Queen Creek to full-time employees. The list is for informational purposes only. It does not create or connote any contractual rights or obligations. Additional details will be provided upon hire and are available in the Town of Queen Creek Employee Handbook.

Major Benefits for Full-Time Employees

(Employees choose the benefits that best meet their needs.)

Health Insurance
Dental Insurance
Vision Insurance
Pre-tax unreimbursed medical and dependent care flexible spending accounts
Arizona State Retirement System membership
Short-term and Long-term disability insurance for the employee
Town-paid basic life insurance
Optional employee-paid employee and dependent supplemental life insurance
Commuter life insurance for business travel and travel to and from work
Deferred compensation plan (457) with employer match
Retirement Health Savings Account
Optional enrollment in Identity Protection Program
Paid holidays, plus one floating holiday annually
Vacation leave hours annually
Four weeks of Paid Parental Leave
Optional income replacement insurance
Worker's compensation insurance
Employee assistance program; offers confidential individual/family, marriage, legal and financial counseling
Training opportunities and continuing education opportunities, including tuition reimbursement for pre-approved programs
Direct deposit of paychecks
Wellness Programs with incentives

01

What is your highest level of education completed?

High school diploma or equivalent
Associate degree
Bachelor’s degree
Master's degree
Other

02

If you answered Bachelor's degree or higher, do you have a Bachelor’s Degree from an accredited college or university in business or Public Administration, Information Technology Management, or a related field?

03

How many years of supervisory or lead experience do you have?

None
Some but less than 5 years
5 years or more

04

Why are you interested in this job and working for the Town of Queen Creek?

Required Question

Town of Queen Creek

New Jobs

Deputy Director, Information Technology