Work Location: Onsite location in Los Angeles, CA

Work Schedule: Schedule varies, overtime may be required

Job Status: Full-Time, temporary.

Start Date: June 22, 2026

Tentative End Date: This is a contract role. The project is expected to run through July 31, 2026, but could be extended based on project needs

Rate: $33.00/hour

Position Description:

Production assistants are supporting field team members who participate during data collection sessions at approved commercial venues. Production Assistant performs venue-specific simulated activities to create a natural, realistic environment during data collection.

Training will be conducted by TIAI and will cover venue-specific protocols, security and privacy requirements, and study procedures.

Main Responsibilities:

Perform venue-specific simulated activities during Data Collection sessions.
Simulate natural, common behaviors appropriate to the venue type, as directed by the approved Study Protocol
Execute Universal Protocols at every venue: idle sitting/standing naturally, using digital devices, eating and snacking, packing/unpacking a bag, venue walkthrough, and object interaction under both nominal and low lighting conditions
Represent and promote the TELUS International AI brand

This describes the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described.

Required Qualifications:

Ability to perform naturalistic, scripted activities in commercial venue environments convincingly and consistently across the data collection sessions
Ability to follow protocol instructions precisely and adapt to venue-specific activity requirements

Preferred Qualifications:

Prior experience in a research study, data collection, or controlled environment setting
Comfort and adaptability across diverse venue types

TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

We passionately put our customers and communities first
We embrace changes and innovate courageously
We grow together through spirited teamwork

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Pay: $28.00 per hour

Work Location: In person

TELUS Digital

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