Summary

As an IT Specialist (INFORMATION SECURITY), Agency Title: Fraud Operations Strategist, you will perform identity fraud detection, analysis, and related operations for the Login.gov program and associated functions including but not limited to document authentication services, identity verification services and software integration in a cloud architecture.

We are currently filling one vacancy, but additional vacancies may be filled as needed.

Duties

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Identity Fraud Analysis and Investigations

Performs highly complex information technology (IT) work primarily involving design, development, testing, and evaluation of information security/cybersecurity activities (e.g., identity fraud investigations; analysis of identity fraud data, detection, investigation, mitigation, and threat reduction controls) throughout the development life cycle and testing, implementation, deployment, and maintenance of identity fraud related information security, information assurance, and cloud infrastructure hardware and software.
Serves as a subject-matter expert for program identity fraud analytics and investigations capability, working with security, platform engineering, compliance, product, and application development teams/personnel within the wider employing division and with partner federal government agencies.
Provides technical expertise in cybersecurity and identity fraud analysis/analytics and investigations to support, consult with, or advise other government agencies with respect to program identity fraud analysis, analytics, and investigations practices and tooling.
Evaluates and assesses a range of qualitative and quantitative metrics around identity fraud incidents/attacks as well as identity fraud prevention, detection, mitigation, and investigation controls.

Project Experience

Plans, develops, and executes large scale identity fraud related cybersecurity and fraud investigations projects that transform the manner in which work is accomplished. Determines the size, skills, and roles necessary for teams to deliver products and identifies appropriate team members.
Provides expert technical advice, leadership, and direction on all assigned identity fraud analysis and investigations related initiatives for the improvement of associated Login.gov program operations. Determines project objectives, sets priorities, and identifies opportunities for improvements in fraud data analysis and identity fraud investigation practices.

Technical Expertise

Provides technical expertise in the design, development, and deployment of identity fraud related cybersecurity and cloud-based data analytics solutions leveraging current and emergent technologies and best practices.
Plans, develops, and executes large scale identity fraud related cybersecurity and cloud-based data analytics projects that transform the manner in which work is accomplished.

Relationship Management

Serves as a liaison establishing and maintaining mutual understanding and cooperation with high-ranking stakeholders to convey information regarding identity fraud related cybersecurity and cloud-based data analytics and fraud investigations activities, policies and goals; clarify investigatory and other related operations and procedures; and interpret directives as needed.

Requirements

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Conditions of employment

US Citizenship or National (Residents of American Samoa and Swains Island)
Meet all eligibility requirements within 30 days of the closing date.
Register with Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
Undergo and pass a background investigation (Tier 4 investigation level).
Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security's e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
Serve a one year probationary period, if required.
This position is required to perform on-call duty outside typical schedule duty hours as needed and directed to respond to and resolve issues related to fraud, platform, engineering, partnership, and/or other comparable issues.

Qualifications

For each job on your resume, provide:

the exact dates you held each job (from month/year to month/year)
number of hours per week you worked (if part time).

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here.

The GS-15salary range starts at $146,481 per year.

If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.

To qualify, you must have at least one year of specialized experience equivalent to the GS-14 level or higher in the Federal service.

Applicants applying for the GS 15 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND one year of specialized experience equivalent to the GS 14 level in the Federal service as described below:

IT Specialist competency requirements:

Attention to Detail - This skill is generally demonstrated by assignments where the applicant keeps abreast of latest technology, information, research, etc., to maintain knowledge in field of expertise (for example, reads trade journals, participates in professional/technical associations, maintains credentials).
Customer Service - This skill is generally demonstrated by assignments where the applicant promotes or develops and maintains good working relationships with key individuals or groups.
Oral Communication - This skill is generally demonstrated by assignments where the applicant serves on panels, committees, or task forces as a representative for the organization on technical or professional issues.
Problem Solving - This skill is generally demonstrated by assignments where the applicant monitors current trends or events (for example, technological, economic, political, social, educational, or employment trends or events) and applies the information as appropriate.

To qualify, you must have one (1) year of specialized experience. Specialized experience is defined as:

Experience providing advice and recommendations to various internal and external stakeholders, staff, and other personnel regarding measures to detect and mitigate identity fraud for a security program segment and make rapid operational decisions by allocating resources, and adapting plans in response to changing fraud threats, responses, and prevention;
Experience advising and recommending on identity fraud investigative and redress procedures and operational practices to fraud team members, cross-functional teams, and/or other program personnel;
Experience researching, designing, implementing, and integrating support for new and emerging technologies associated with identity fraud detection, mitigation, investigation, and redress for identity verification, authentication, and systems access management products and services;
Experience facilitating data sharing across cross-functional teams to improve collective productivity and enable faster, more effective detection of fraud threats and respond appropriately.

Candidates should be committed to improving the efficiency of the federal government, passionate about the ideas of our American republic, and committed to upholding the rule of law and the United States Constitution. The following four (4) short free-response questions are optional:

How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the federal government? Provide a concrete example from professional, academic, or personal experience.
In this role, how would you use your skills and experience to improve government efficiency and effectiveness? Provide specific examples where you improved processes, reduced costs, or improved outcomes.
How would you help advance the President's Executive Orders and policy priorities in this role? Identify one or two relevant Executive Orders or policy initiatives that are significant to you, and explain how you would help implement them if hired.
How has a strong work ethic contributed to your professional, academic or personal achievements? Provide one or two specific examples, and explain how those qualities would enable you to serve effectively in this position.

Education

This job does not have an education qualification requirement.

Additional information

Bargaining Unit Status:

- This position is ineligible for the bargaining unit

Criminal History Inquiries - Not allowed before offer

If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage.

Promotion Policy

If you are selected at a grade lower than the full performance level, you may be promoted up to that grade level without having to re-apply or compete against other applicants.

Relocation Not Paid

Relocation-related expenses are not approved and will be your responsibility.

Recruitment/Relocation Incentive

On a case-by-case basis, the following incentives may be approved:
• Recruitment incentive if you are new to the federal government
• Credit toward vacation leave if you are new to the federal government

Management Rights

Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

You will have access to many benefits including:

Health insurance (choose from a wide range of plans)
Life insurance coverage with several options
Sick leave and vacation time, including 11 paid holidays per year
Thrift Savings Plan (similar to a 401(k) plan)
Flexible work schedules
Transit and child care subsidies
Flexible spending accounts
Long-term care insurance
Training and development

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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