Senior Digital Product Manager

We're seeking a skilled Sr. Digital Product Manager to support the delivery and management of enterprise-level products in a large, complex organization. The Senior Digital Product Manager leads the end-to-end lifecycle of digital productsfrom initial kickoff through launch, ongoing enhancements, and long-term performance optimization. This role partners closely with internal clients, technology teams, and cross-functional stakeholders to guide product decisions, coordinate deliverables, and ensure seamless execution. The ideal candidate excels in leadership, communication, and product strategy, with deep experience managing complex digital initiatives in dynamic environments.

Essential Functions

35% Product Coordination & Stakeholder Management
- Partner with internal clients and teams to launch, maintain, and evolve digital products.
- Facilitate key decision-making, communicate milestones, and coordinate activities across departments and partners.
20% Product Reporting & Governance
- Manage and update product maturity metrics, issue/action/risk logs, installation checklists, and value delivery documentation.
20% Needs Identification & Product Discovery
- Identify emerging customer needs and translate them into clear requirements for the product team.
10% Implementation Management
- Oversee end-to-end implementation including equipment ordering, installation oversight, account creation support, communications, and inventory reconciliation.
10% Delivery Oversight
- Drive deliverables to completion according to the implementation schedule.
5% Client Training
- Conduct product training sessions for customers as needed.

Required Qualifications

Bachelor's degree in Business Management or related field
- In lieu of a degree: 4 additional years of relevant experience
10+ years in leadership roles
3+ years of product management experience
SAFe/Agile certification
Product Management certification
Expert-level ability to analyze and solve complex problems
Expert proficiency with Microsoft Office
Expert in project planning and lifecycle development
Excellent written and verbal communication skills
Advanced ability to train and mentor others
Ability to work effectively in a fast-paced environment with shifting priorities
Strong customer service orientation and ability to work with demanding stakeholders

Preferred Qualifications

Healthcare experience
Master's degree

System One, and its subsidiaries including Joul, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

System One Holdings, LLC

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Sr. Digital Product Manager