Enrich Your Career. Celebrate Creativity.

We welcome enthusiastic individuals to join our team of dedicated professionals who are passionate about providing a personalized coastal luxury experience to our guests. Our team members are empowered to craft unforgettable moments and create enduring memories with every interaction.

Since 1948, Surf & Sand Resort Laguna Beach has been an iconic oceanfront landmark in the community. As an integral part of JC Resorts, a family-owned company and distinguished leader in managing and operating premier golf and resort destinations, we provide competitive and progressive benefits including complimentary meals, hotel/golf/spa discounts, employee recognition programs and more!

To complete an APPLICATION please click on the following website: https://apply.jobappnetwork.com/surf-sand-careers/en

Or contact the Human Resources office direct line 949-376-2764 anytime for additional information.

The MASSAGE THERAPIST provides professional, therapeutic and rejuvenating massage therapies and body treatments to spa guests.

The expected base wage range for this position is: $16.90 per hour, or other minimum wage applicable to the jurisdiction. This position may be eligible for additional compensation according to the Company's policies, as they may be amended from time to time.

ESSENTIAL DUTIES:
- To understand and respond to all guest needs and requests in a timely and professional manner.
- To understand and explain the benefits and products used in all spa treatments.
- To make product recommendations for at home care.
- To perform, as qualified, various types of massages and body treatments on hotel guests and patrons.
- To assess and accommodate guest needs and to make inquiries about physical well-being according to treatment guidelines.
- To effectively cross-promote all spa services.
- To conduct all treatments according to specified guidelines, including following draping policy.
- To participate in staff meetings, training, product knowledge classes and team efforts.
- To perform all services as scheduled.
- To perform all massage and body treatments offered in the spa brochure.
- To have a comprehensive understanding of contra-indications and health concerns.
- To follow established Intake Form procedures.
- To maintain a peaceful and quiet environment.
- To understand and adhere to established treatment room opening and closing procedures.
- To be available at least 2 days a week, including Saturday and 1 other day.
- To maintain a clean, organized, well-stocked and safe working environment.
- To assist the Spa Department, as needed, to maintain a productive and cohesive work environment.
- To follow all specified procedures to document massage services, including: setting reservations, signing in guests, and filling out massage paperwork.
- To provide information and suggestions to inquiring guests.
- To actively promote the sale of spa products.
- To comply with company and departmental health and safety rules and regulations, including the proper handling of all relevant equipment and machinery.

QUALIFICATIONS: High school diploma or equivalent required. English fluency required. Must have California Certification of Massage or Equivalent. Minimum two years professional massage experience preferred. Previous hotel/resort experience preferred.

SKILLS AND APTITUDES: Safety-minded. High quality standards for production and service. Strong verbal communications skills. Courteous, friendly, and professional manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable.

PHYSICAL/MENTAL DEMANDS: Stands/walks short distances throughout shift, including the use of stairs. Requires upper body strength and stamina to perform routine job tasks. May be required to assist guests on/off table. Must be capable of performing 6 hours of spa treatments in a work day. Frequently required to handle and move objects weighing up to 30 lbs. over short distances. Reaches and lifts to perform routine job tasks. Hands often exposed to various water temperatures. Must be able to tolerate heat for extended periods of time. Guest facing position that may handle conflict and/or encounter individuals who may be upset and emotional at times.

TRAVEL: This position is not expected to travel for work.

REMOTE WORK: This position is not eligible to work remotely. The candidate must be able to work in-person during normal business hours.

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodation related to applying for employment at our company, please contact us at 855-318-8947 and/or email us at accessibility@jcresorts.com

JC Resorts is an equal opportunity employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Surf & Sand Resort Laguna Beach proudly holds accolades such as being named one of Condé Nast Traveler Readers' Choice Awards' Top Resorts in Southern California, recognized by Travel + Leisure’s World’s Best, and is a distinguished member of Preferred Hotels and Resorts, boasting an esteemed AAA Four Diamond rating for over two decades.

Surf & Sand Resort | 1555 South Coast Highway | Laguna Beach, CA 92651
www.surfandsandresort.com HR direct line: (949) 376-2764

Surf and Sand Resort Laguna Beach

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