Job Title: Director of Engineering
Reports To: CEO
Department: Engineering / Product
About Steer Health

Steer Health is an AI-powered growth and automation platform transforming how healthcare organizations engage patients, streamline operations, and drive measurable outcomes. Our solutions including Digital Front Door, AI-driven scheduling, intake automation, and care coordination workflows help hospitals, medical groups, and specialty clinics grow revenue, reduce costs, and deliver exceptional patient experiences through intelligent automation.
Role Overview

We are looking for a Director of Engineering to lead and scale our engineering organization as we continue to build and evolve next-generation healthcare AI products. This role is both strategic and hands-on, responsible for technical leadership, execution excellence, and building strong engineering teams aligned with Steer Health's mission and business goals.

As Director of Engineering, you will be a key partner to the CEO, Product, and GTM leadership, owning the engineering roadmap, delivery, and technical standards across the platform.

Requirements
What You'll Do

Drive execution of engineering initiatives from ideation through production release
Lead, mentor, and grow high-performing engineering teams
Partner cross-functionally with Product, Design, and GTM to align technology with business outcomes
Ensure high standards for quality, performance, security, scalability, and compliance
Strengthen engineering processes, tooling, and culture to support rapid growth

Leadership & Strategy

Lead, coach, and scale teams across backend, frontend, data, platform, and infrastructure
Translate product strategy into clear technical plans, milestones, and delivery metrics
Establish engineering best practices, accountability, and operational excellence
Collaborate closely with executive leadership on priorities, risks, and long-term vision

Own the architecture, delivery, and evolution of Steer Health's AI-powered platforms
Ensure systems are scalable, secure, reliable, and compliant (including SOC 2)
Drive modern engineering practices such as CI/CD, automated testing, code reviews, and observability
Provide technical guidance on design decisions, tradeoffs, and system integrations

Team Development

Hire, retain, and develop top engineering talent
Establish clear growth paths, performance feedback, and mentorship frameworks
Foster an inclusive, collaborative, and high-trust engineering culture

Collaboration

Partner with Product, Design, GTM, Customer Success, and Product Marketing teams
Communicate technical plans, dependencies, and risks clearly to stakeholders
Translate customer and market feedback into engineering priorities

Technical Skills & Experience
Must-Have (Core Platform Technologies)

Strong hands-on and leadership experience with Node.js
Experience working with MongoDB and SQL databases
Practical experience building or integrating agentic AI systems (OpenAI or similar LLM platforms)
Frontend experience with Next.js and modern web architectures
Deep understanding of CI/CD pipelines and automated deployment workflows
Experience running production systems on Kubernetes
Cloud experience with Google Cloud Platform (GCP)
Strong understanding of SOC 2 compliance, security controls, and audit readiness

Good-to-Have

Experience with Python (data pipelines, AI/ML, or backend services)
Exposure to Azure cloud environments
Experience with Kafka or event-driven / streaming architectures

Qualifications
Essential

15+ years of engineering experience, with 7+ years in senior technical leadership roles
Proven ability to build, lead, and scale high-performing engineering teams
Strong architectural judgment with experience scaling SaaS or cloud-native platforms
Excellent communication skills and ability to influence at the executive level
Track record of close collaboration with Product and cross-functional partners

Preferred

Experience in healthcare, AI, automation, or B2B SaaS platforms
Familiarity with AI/ML-driven products and data-heavy systems
Exposure to healthcare integrations, security, or compliance standards
Startup or high-growth environment experience

Benefits
Why Join Steer Health?

Impactful Mission: Build AI-driven technology that improves patient access and healthcare operations
High Ownership Role: Shape engineering strategy and execution at a growing healthcare tech company
Collaborative Culture: Work closely with leadership, product, and GTM teams
Competitive Compensation & Benefits

Steer Health

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Director of Engineering