Now Brewing - group manager, Retail Experience Marketing (Hybrid - U.S.)! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

As a group manager for Retail Experience Marketing, you will be responsible for developing the holistic marketing strategy and creative content for the customer experience in our retail stores.

As a group manager, Retail Experience Marketing you will...

Develop customer journeys - you will lead the development of customer journey mapping across customer touchpoints to understand the customer experience and identify and lead strategies for improvement and growth
Lead creative for all in-store marketing - you will lead the strategy, briefing and creative expression for all in-store marketing inclusive of menu strategy (print and digital) Drive Thru marketing, lobby strategy and retail merchandising.
Lead creative and branding for all paper goods and packaging - you will work cross-functionally to lead all branding and messaging on our paper goods and packaging
Partner with visual merchandising teams to design our retail lobby experience - you will set the strategy for our retail lobby and partner with our merchandising and creative teams to build and deliver the retail experience
Manage others - You will set goals for the work team and actively providing partners with coaching, feedback and development opportunities and modeling leadership behavior for the larger team.
Enjoy working on an energetic, fun team and have a clear ability to drive the business forward as part of a highly collaborative team, while acting in accordance with Starbucks guiding principles

We'd love to hear from people with:

Progressive experience in product or brand management: 6-10 years
Bachelor's degree or equivalent related work experience or four years US military experience
Ability to communicate clearly and concisely, both orally and in writing.
Ability to work both independently and as part of a team.
Strong problem-solving abilities.
Functions effectively with ambiguity.
Strong analytical and technical skills; comfortable with syndicated data.
Ability to balance multiple priorities and meet deadlines.
Strong interpersonal skills.
Must be able to work in a matrix environment, able to collaborate cross functionally.
Retail Merchandising experience
Retail Marketing experience

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.

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group manager, Retail Experience Marketing (Hybrid - U.S.)