The Business Systems Analyst (BSA) serves as the primary liaison between business stakeholders and product and web technology teams. This role is responsible for analyzing complex business problems, designing system solutions, and ensuring the successful implementation of technology initiatives that align with Stanbridge University's strategic goals. The BSA manages requirements across multiple projects and ensures best practices in analysis, documentation, and solution delivery.

Essential Functions:

Lead end-to-end analysis of business processes, system capabilities, and user needs to define functional and technical specifications
Translate business objectives into actionable user stories, acceptance criteria, and technical requirements
Identify system gaps and recommend enhancements through feasibility studies, cost-benefit analyses, and risk assessments
Act as the primary liaison between business units, Product Management, Developers, and QA teams to align on priorities and solutions
Facilitate workshops, interviews, and sprint planning sessions to elicit, validate, and refine requirements
Ensure solutions meet standards for security, compliance, and data governance while driving continuous improvement

Minimum Qualifications:

Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field
7-10 years of experience in business systems analysis, with at least 2 years in a lead or senior role
Proven experience leading cross-functional teams on complex, enterprise-level projects
Experience using project management and visualization tools such as ClickUp and Visio
Hands-on experience with Agile/Scrum development environments
Strong background in systems integration, data analysis, and process mapping
Working knowledge of API integrations, cloud platforms, and workflow automation
Familiarity with both Agile/Scrum and Waterfall methodologies

Preferred Qualifications:

Proficiency in SQL, data modeling, and reporting tools (e.g., Power BI, Tableau)
Experience working with LMS platforms
Experience using project management and visualization tools such as ClickUp and Visio

Conditions of Employment:

A job-related assessment may be required during the interview process
Must be able to perform each essential duty satisfactorily and be physically present in the office (unless otherwise noted)
Employment verification will be conducted to validate work experience per accreditation standards
Offers of employment are contingent upon the successful completion of a background check
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
$90,000-$110,000/yr. Compensation is based on education and experience

Work Environment:

Standard office/classroom/lab or clinical setting
Duties are typically performed while sitting at a desk or computer workstation
May include time spent in skills labs or bedside environments as required by the program
Subject to frequent interruptions, noise from talking or office equipment, and demanding timelines

Physical Demands:

Regularly sits for extended periods
Physical ability to perform program- or department-related duties
Proficient in using electronic keyboards and office equipment
Effective verbal communication via phone and in person
Ability to read fine print, operate computers, and understand voices clearly
Able to lift, carry, and/or move objects weighing 10-25 pounds as needed

Employee Benefits:

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Exciting university events
Seasonal motivational health and wellness challenges
Work/Life Balance initiatives
Onsite wellness program / Staff Chiropractor
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)

Institutional Values:

Diversity and Inclusion: Stanbridge University's motto, "Strength through Diversity," reflects our deep commitment to honoring the diverse backgrounds of our students, faculty, staff, and surrounding communities. We strive to build an inclusive learning environment and uphold anti-discrimination practices in all aspects of university life
Innovation and Technology: We embrace cutting-edge technology to enhance student learning through interactive, hands-on experiences, including virtual reality and simulation labs—ensuring students are prepared for the demands of modern healthcare practice
Community Engagement: Through initiatives such as Stanbridge outREACH, students are empowered to give back to local and global communities, cultivating compassion, civic responsibility, and social awareness

Equal Opportunity Employer:

Stanbridge University is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other protected status. All qualified applicants are encouraged to apply.

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