Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Clinical Care Coordinator today with St Davids Care Partners.

Job Summary and Qualifications

As the Clinical Care Coordinator, you will be accountable for ensuring a high standard of quality and coordination of care in support of a Clinically Integrated Network (CIN). You will monitor progress toward network goals, quality care gap management, transitions of care for identified populations, and care coordination to drive quality and cost outcomes for the attributed populations. You will support the CIN care coordination/care management initiatives, which may include outreaching, triaging, and providing care navigation for patients attributed to the CIN.

You will conduct outbound calls to patients recently discharged from the hospital or ER to ensure appropriate follow up with primary care providers
You will conduct outreach and follow up in regard to patients that are high and medium risk and gaps in care
You will complete a standard assessment for clinical, behavioral, and community needs, triage for additional support by licensed clinical staff, and complete referrals to additional resources as needed
You will provide patient education relative to navigating the health care system and community resources
You will collaborate with providers and practice teams to communicate patient needs and develop solutions to overcome barriers
You will collaborate with the payer system and payer Care Coordinators on specific patient care needs
You will support the efforts of providers and practice teams on office-based care delivery interventions
You will test and pilot new initiatives and work with leadership on refining processes, helping the CIN achieve contractual metrics
You will review reports from payers and assist the Director in the interpretation of the reports and actions needed
You will assist in the development, implementation and monitoring of CIN policies and procedures as they relate to value-based programs

What qualifications you will need:

5 years of healthcare experience in primary care, care management/coordination, or other related field
Managed care understanding regarding value-based payer contract requirements
Great communication and phone skills
Certified CMA required

Benefits

St Davids Care Partners, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

"The great hospitals will always put the patient and the patients family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Clinical Care Coordinator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

St Davids Care Partners

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Clinical Care Coordinator