Job Title: Desktop Engineer

Location: Brownsville, Texas, United States

Type: Full Time

Our Client is seeking an entry‑level Desktop Support professional to join their IT support team. This is a hands-on, on‑site opportunity ideal for candidates looking to build a strong foundation in end-user support, networking, and enterprise IT operations.

This is a 100% onsite role. Remote or work‑from‑home options are not available.

What You’ll Do

Support day-to-day operations of LAN-based network environments
Assist with installation, configuration, and maintenance of computer hardware and software
Provide support for voice and communication systems, including cabling, phones, headsets, and related applications
Perform structured cabling for new and existing locations to support network and telephony equipment
Troubleshoot, repair, and upgrade desktop and laptop systems
Deliver Tier 1 support for hardware and software issues
Help manage and track IT equipment inventory across locations
Perform additional tasks as assigned by IT leadership

What We’re Looking For

Current student, recent graduate, or professional with computer-related education or hands-on IT experience
Strong understanding of networking fundamentals, including routing concepts
Experience supporting network hardware in distributed environments
Exposure to virtual networking environments (VMware preferred)
Familiarity with enterprise networking hardware (e.g., Cisco, Juniper)
Hands-on troubleshooting experience with routers, switches, firewalls, NICs, and telecom devices
Understanding of VoIP technologies and VoIP over WAN environments
Ability to work at a computer for extended periods
Flexible availability and willingness to work additional hours when needed

Preferred Qualifications

Bachelor’s degree in a computer-related field orRelevant technical certifications with equivalent practical experience

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Desktop Support (entry‑level)