🚨 Now Hiring | Operations Director – Hospitality & Entertainment

📍 Cleveland, OH

We are partnering with a rapidly growing hospitality and nightlife group in Cleveland that is looking for an experienced Operations Director to oversee multiple high-volume venues, restaurants, and nightlife locations.

This is an exciting opportunity for a hands-on leader who thrives in fast-paced environments and knows how to drive operational excellence, team performance, and guest experience at a high level.

🔥 What We’re Looking For:

✔ 5+ years of leadership or multi-unit operations experience

✔ Hospitality, nightlife, restaurant, or entertainment background

✔ Strong experience managing teams, operations, staffing, and performance

✔ Comfortable in high-energy, customer-facing environments

✔ Ability to lead by example and make real-time operational decisions

💼 What You’ll Be Doing:

• Overseeing operations across multiple venues

• Leading management and operational teams

• Supporting staffing, scheduling, and operational execution

• Driving consistency, customer experience, and profitability

• Managing high-volume business operations and events

💲 Competitive Compensation + Bonus Opportunities

📦 Relocation assistance available for qualified candidates

This is a great opportunity for a strong operational leader looking to grow with an established and expanding hospitality group.

If you or someone in your network could be a fit, feel free to reach out or apply directly.

SOSA BPO

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Operations Director – Hospitality & Entertainment