The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond.

We are looking for a Senior Manager Field Support to join our team.

If you are looking for an opportunity to be a part of a growing company and industry leader, Smile Doctors is the place for you. We operate the largest national network of orthodontic clinics with locations in more than 20 states. At Smile Doctors, we excel at providing exceptional patient care.

What We Offer

Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
3 weeks paid time off in your first year + paid holidays

Discounts on braces and clear aligners for you and your family members

What You'll Do

Creates and manages detailed IT project plans
Coordinates scheduling for a team of technicians and 3rd parties
Guides senior level technicians in project and team management

Streamlines processes for network migration and support
Solves problems and troubleshoots technical challenges
Communicates with team members to discover needs and facilitates smooth transitions onto standard IT systems
Works with cross functional teams and communicates with business leaders on scheduling and project timing

Drives success and growth of technical staff

Collaborates with other IT teams to ensure deployment scalable and supportable solutions

What You'll Need

Bachelor's degree in Information Technology Management, Business Management, or related discipline preferred
Minimum of five (5) years of IT Operations experience required with seven (7) years preferred or any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved
In addition to the education and/or experience required above, five (5) years of IT management experience required
Experience leading IT teams in a multi-location retail or healthcare environment preferred
Experience deploying technology with remote support of technical assets preferred
Intermediate knowledge project management required
Intermediate knowledge in technical office buildout required

This is the perfect opportunity to grow with an expanding organization! Apply today!

Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.

Smile Doctors

New Jobs

Senior Manager Field Support