Job Title: Operations Supervisor
Job Location: San Diego-USA-92102
Work Location Type: On-Site
Salary Range: $68,338.70 - 85,423.59

About us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

Role Purpose Statement

We are seeking an energetic, people-focused leader who thrives in a fast-paced production environment and is passionate about developing and motivating teams. The ideal candidate will lead a diverse workforce dedicated to delivering high-quality products while consistently meeting customer expectations, safety standards, and production goals.

This individual will play a highly visible role on the production floor, driving employee engagement, accountability, and operational excellence. Responsibilities include monitoring performance, coaching team members, promoting a strong culture of safety, and actively supporting company initiatives related to safety, quality, productivity, and continuous improvement. The successful candidate will be a hands-on leader who fosters teamwork, encourages open communication, and leads by example to achieve both operational and customer success.

Main Accountabilities

Supervisor Responsibility

Ensure that the area of responsibility is properly organized, staffed and directed and that all delivery times are being met timely
Conduct daily work group meetings
Schedule and control staff to meet labour productivity and overtime targets
Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)
Document and follow up on all department processes in order to implement improvements
Ensure on-time and accurate production and/or catering of all flights
Monitor and ensure compliance with all safety regulations
Other duties as deemed necessary

Leadership

Guide, motivate and develop staff within the Human Resources policies
Make the company's values and management principles live in the department(s)
Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations
Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems

Knowledge, Skills and Experience

Bachelor’s degree or equivalent knowledge required
In addition, one to three years of related work experience required
Problem solving and leadership skills
Strong interpersonal and communication skills
Ability to develop and lead others to obtain desired results & achieve productivity goals
Working knowledge of OSHA, Good Manufacturing Practice (GMP), FDA, USDA and EPA regulations
Excellent verbal, written and organizational skills required along with the ability to multi-task
Good knowledge of Microsoft Office and Windows-based computer applications

SkyChefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

SkyChefs

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Operations Supervisor