Solicit, book, plan and coordinate meetings/functions while maximizing the banquet space to meet/exceed sales goals. Utilize prospecting skills and strong business sense to consistently exceed catering revenue goals. Report all Catering activities to the Director of Catering Sales or Director of Sales & Marketing. Support all Corporate and hotel initiatives as needed. Essential Job Functions Seeking a polished, detail‑driven Convention Services Manager to join the Sheraton Dallas by the Galleria. In this role, you’ll bring memorable meetings and events to life at our upscale, high‑energy property.

What You’ll Do

Serve as the primary contact for group clients—from contract turnover to final billing
Plan and execute meetings, banquets, and events with precision and Hilton‑level hospitality
Create event resumes, BEOs, diagrams, and detailed schedules
Partner with Sales, Banquets, Culinary, Front Office, Engineering and Housekeeping to ensure seamless delivery
Support events on‑site with a warm, professional, solutions‑focused presence
Manage room block performance and ensure accurate forecasting and billing

What We’re Looking For

2–4 years of hotel events, catering, or convention services experience (Marriott preferred but not required)
Strong communication and organizational skills
Ability to juggle multiple programs in a fast‑paced environment
Flexible schedule availability

Who Thrives Here Guest‑focused communicators, organized multitaskers, calm problem‑solvers, and hospitality team players who love creating exceptional event experiences. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. About Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

Qualifications

KNOWLEDGE, SKILLS & ABILITIES

Experience

2 or more years of hotel catering experience or similar industry
Proven track record of a consistent ability to provide quality service
Previous leadership experience preferred
Skills And Knowledge
Strong verbal and written English communication skills
Knowledge of the Hotel, and brand policies and procedures
Knowledge of the catering, food & beverage with banquet knowledge
Skills needed to manage the people and variables encountered in the development and implementation of major functions
Computer literate in MS Word, Excel, and PowerPoint
Strong communication skills (verbal, listening, writing)
Strong problem-solving skills
Strong customer and associate relations skills
Strong presentation and platform skills
Strong organizational skills
Strong “closing skills”
Strong ‘persuasion” skills
Ability to use standard software applications and hotel system
Effective decision-making skills
Effective influence skills

PHYSICAL DEMANDS

Frequent walking, standing, sitting, hearing, talking, smiling. Lifting, pushing and pulling of objects weighing up to ten (10) pounds. Benefits

401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Source: Hcareers

Sheraton Dallas Hotel by the Galleria

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