𝐉𝐨𝐛 𝐏𝐨𝐬𝐭 𝐒𝐮𝐦𝐦𝐚𝐫𝐲

In-Office 5 Days a Week

Pay: $60,000.00 - $75,000.00 per year

𝐀𝐛o𝐮𝐭 𝐑𝐨𝐜𝐤𝐡𝐚𝐯𝐞𝐧 𝐇𝐨𝐦𝐞𝐬

At Rockhaven Homes, we’re dedicated to providing a superior home buying experience. We build vibrant communities of single-family homes and townhomes, pairing quality craftsmanship with a collaborative, forward-thinking team culture.

We’re also actively evolving how we work—leveraging modern tools, data, and AI to streamline operations and empower every department with better, faster insights. A major part of that is how we use Power BI and data visualization to drive real decisions across the business.

𝐑𝐨𝐥𝐞 𝐎𝐯𝐞𝐫𝐯𝐢𝐞𝐰

This is a hands-on, in-office role at the intersection of technical support, data, and modern tooling, reporting directly to the CTO.

You’ll be the go-to person for solving everyday technical challenges while also playing a key role in building, maintaining, and improving Power BI dashboards and data workflows used across the company.

This role is less about knowing every tool upfront and more about being curious, adaptable, and eager to learn how to turn raw data into clear, actionable insights.

As one of our first three technical hires, you’ll help shape how we use tools, data, and AI—both in day-to-day operations and in how we evolve as a company.

𝐅𝐨𝐜𝐮𝐬 𝐀𝐫𝐞𝐚𝐬

~30% IT support and provisioning

~60% data, reporting, and Power BI / data visualization

~10% internal tools, automation, and experimentation

𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬

𝐏𝐨𝐰𝐞𝐫 𝐁𝐈, 𝐃𝐚𝐭𝐚 & 𝐕𝐢𝐬𝐮𝐚𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧 (𝐂𝐨𝐫𝐞 𝐅𝐨𝐜𝐮𝐬)

- Build and update Power BI dashboards using existing semantic models and DAX measures

- Design and refine data visualizations that are clear, intuitive, and decision-focused

- Work with stakeholders to improve how data is presented and understood across teams

- Monitor dataset refreshes and troubleshoot issues in Power BI Service

- Validate data accuracy and ensure consistency across reports

- Prepare, clean, and structure data using Excel, CSVs, or SQL

- Maintain documentation for reports, data sources, and refresh processes

𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 & 𝐒𝐲𝐬𝐭𝐞𝐦𝐬

- Set up and configure laptops, Wi-Fi, printers, and user accounts

- Provide first-line support for Microsoft 365 (Teams, Outlook, SharePoint)

- Assist with user and access management in Azure Active Directory

- Monitor and maintain internal systems (apps, Power BI gateways, etc.)

- Troubleshoot connectivity, device, and office tech issues

- Maintain inventory of devices, accounts, and licenses

- Document setups, fixes, and repeatable solutions

𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐥 𝐓𝐨𝐨𝐥𝐬 & 𝐖𝐨𝐫𝐤𝐟𝐥𝐨𝐰 𝐒𝐮𝐩𝐩𝐨𝐫𝐭

- Test and provide feedback on internal tools (Streamlit apps, Power Apps, etc.)

- Log, track, and help resolve issues or enhancement requests

- Perform light data updates in MySQL, Excel, or SharePoint

- Help keep internal documentation and file structures organized

𝐆𝐫𝐨𝐰𝐭𝐡 & 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭

This role is designed to grow with both you and the technology landscape.

- Deepen your skills in Power BI, DAX, and data modeling

- Learn how to design dashboards that actually influence decisions

- Explore automation tools (Power Automate, Python) and AI-assisted workflows

- Experiment with new tools to improve reporting and operations

Potential paths include:

- Business Intelligence / Data Analyst (strong Power BI focus)

- IT / Systems Lead

- Automation / AI-focused role

- Software Development

- Or a hybrid path you help define

𝐖𝐡𝐨 𝐓𝐡𝐢𝐬 𝐈𝐬 𝐆𝐫𝐞𝐚𝐭 𝐅𝐨𝐫

- Someone who enjoys turning messy data into clear, useful dashboards

- A naturally curious problem-solver who likes figuring things out

- Someone interested in data visualization, AI, and modern tools

- A generalist who wants exposure to IT, data, and systems—not just one lane

𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬

- 2–5 years of experience in data operations, IT Support, or similar role

- Experience with Power BI (building dashboards, visuals, or reports) OR strong Excel skills with interest in learning Power BI

- Familiarity with Microsoft 365 and Azure AD

- Comfortable troubleshooting Windows and Mac environments

- Basic understanding of networking and hardware setup

- Strong communication skills—especially explaining data to non-technical users

- High attention to detail and organization

Bonus:

-Experience with DAX, SQL, Python, Power Automate, or AI tools

Rockhaven Homes

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Data Support & IT Specialist