Location: NYC Office, 1–2 days/week in-office, 60% remote

About Radformation
Radformation is transforming the way cancer clinics deliver care. Our innovative software automates and standardizes radiation oncology workflows, enabling clinicians to plan and deliver treatments faster, safer, and more consistently, so patients everywhere can receive the same high-quality care.

Our software focuses on three key areas:

Time savings through automation
Error reduction through automated systems
Increased quality care through advanced algorithms and workflows

We are a mission-driven team united by a shared goal: to reduce cancer’s global impact and help save more of the 10 million lives it claims each year. Every line of code, every product release, and every conversation with our customers brings us closer to ensuring no patient’s treatment quality depends on where they live.

Why This Role Matters

In this role, you will play a key part in maintaining Radformation’s internal infrastructure and cybersecurity posture as we continue to grow. You will help establish and maintain IT controls, support internal teams with hardware and software needs, and ensure smooth onboarding for new hires across the organization.

You will work closely with senior technical staff and our CISO to implement scalable, secure IT systems that support both day-to-day operations and long-term business growth.

Responsibilities Include:

Work with senior technical staff to define and implement IT controls, software, and processes that meet cybersecurity requirements
Take technical ownership of internal networks and VPNs, including network topology, domains, firewalls, and infrastructure maintenance
Create and enforce policy documents around passwords, device management, and regulatory requirements
Patch and maintain employee computers and Radformation servers
Manage accounts, groups, and SSO integrations across platforms
Own system backup processes and perform restores as needed
Define, set up, and maintain server infrastructure and Network Attached Storage (NAS) devices
Partner with leadership on infrastructure projects that help scale the business

Additional Routine Activities

Order equipment and maintain inventory tracking
Create and manage user accounts across internal tools
Support onboarding by setting up new employee hardware and systems
Maintain remote testing/development boxes
Troubleshoot internal IT issues for team members
Travel onsite as needed to support office and server operations

Required Experience:

5+ years of experience as an IT Support Specialist or similar role
LDAP, Active Directory, or Google Admin user administration experience
Networking configuration, administration, and management
VPN administration experience
Scripting skills with PowerShell, Linux bash, or Windows BAT
Windows and Linux systems administration
Server patching and hardware maintenance experience
Equipment tracking and asset management

Preferred Experience:

Experience supporting teams in Radiation Oncology or healthcare settings
Familiarity with Ubiquiti networking equipment
Experience with WireGuard VPN
Experience with Synology NAS
CompTIA Security+, CySA+, or CASP+ certification
Familiarity with NIST Cybersecurity Framework
ISC2 or ISACA (CISA) knowledge or certification

AI & Hiring Integrity

At Radformation we believe AI can be an incredible tool for innovation, but our hiring process is all about getting to know you, your skills, experience, and unique approach to problem solving. We ask that all interviews and assessments be completed without tools that generate answers in real time. This helps ensure a fair process for everyone and allows us to see your authentic work. Using such tools during the process may affect your candidacy.

Benefits & Perks — What Makes Us RAD
We care about our people as much as we care about our mission. We offer competitive compensation, benefits, and the opportunity to make an impact in the fight against cancer. The salary range for this role is [$100,000 – $115,000 base].

For US teammates (via TriNet):

Health & Wellness

Multiple high-quality medical plan options with substantial employer contributions
Health coverage starting on day one
Short-term and long-term disability and supplementary life insurance

Financial & Professional Growth

401(k) with employer match vested immediately
Annual reimbursement for professional memberships
Conference attendance and continued learning opportunities

Work-Life Balance & Perks

Self-managed PTO and 10 paid holidays
Monthly internet stipend
Company-issued laptop and one-time home office setup stipend
Fully remote work environment with yearly retreats

Our Commitment to Diversity

Cancer affects people from every walk of life, and we believe our team should reflect that diversity. Radformation is proud to be an equal opportunity workplace and an affirmative action employer. We welcome candidates from all backgrounds and are committed to fostering an inclusive environment for all employees.

Agency & Candidate Safety Notice

Radformation does not accept unsolicited resumes from agencies without a signed agreement in place. All legitimate communication from Radformation will come from an @radformation.com email address. If you receive outreach from another domain or via unofficial channels, please contact careers@radformation.com.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Radformation

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