Pay

$35-40 hr/w-2

Location

Onsite 4-5 days a week (NYC)

Summary

Seeking a dedicated IT Support Analyst to provide expert desktop support within a dynamic IT environment. This role offers a great opportunity for someone to make an impactful contribution while developing their skills in a growing company. The successful candidate will deliver technical assistance, troubleshoot issues, and ensure seamless IT operations for end-users.

Requirements

Proven experience in desktop support or IT support roles
Strong knowledge of Microsoft desktop environments and support tools
Excellent problem-solving and communication skills
Ability to work independently and collaboratively
Reliable with a proactive attitude

Responsibilities

Provide hands-on support for Windows-based desktops and software
Troubleshoot hardware and software issues efficiently
Assist users with technical inquiries and training
Maintain accurate documentation of support activities
Collaborate with IT teams on project implementations and upgrades

Benefits

Good opportunity to make an impact and grow within the company
Potential for professional development and career advancement
Supportive work environment with a focus on innovation

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IT Support Analyst