JOB REQUIREMENTS: Position Summary: We are seeking an onsite entry-level

IT Helpdesk Analyst to join our team and provide technical support

across the organization. This role is ideal for someone starting their

IT career and is eager to learn, develop technical skills, and grow

within a hands-on IT environment. You will be the first point of contact

for technical support and will gain exposure to a wide range of systems

including desktops, servers, networking, and enterprise application.

Training and mentorship will be provided. This is a fully onsite

position allowing for hands-on experience with systems and direct

interaction with end users. Responsibilities: \* Serve as first point of

contact for IT support requests (phone, email, ticketing system and

in-person). \* Troubleshoot hardware and software issues on: PCs,

laptops, printers, and mobile devices. \* Set up and deploy new

equipment for employees. \* Create, modify, and disable user accounts.

\* Document issues and resolutions. \* Assist with IT projects and

system improvements. \* Work with vendors to resolve technical issues.

Additional Opportunities (Training Provided0: \* Support and provide

back-up in other areas of Information Technology as necessary. \* Assist

with system and network administration tasks, including but not limited

to backups, database support, installing software, systems upgrades,

patches, and processing user requests. \* Other duties as may be

necessary to fulfill the responsibilities of the position. \*\*\*\*\*

OTHER EXPERIENCE AND QUALIFICATIONS: Qualifications: \*Associate\'s

degree in IT, Computer Science, or related field \* Strong interest in

IT and technology \* Good problem-solving skills and attention to detail

\* Strong communication and customer service skills \* Ability to work

independently and as part of a team Basic Technical Knowledge Required:

Knowledge of: \* Windows 10/11 \* MS Office (Word, Excel, Outlook,

PowerPoint, OneNote) \* Basic understanding of networking concepts (IP

Addressing, DHCP) Nice to Have (Will Train) \* Active Directory / user

account management \* PowerShell or scripting \* VMware or

virtualization concepts \* Cisco IOS \* Visual Studio \*\*\*\*\*

APPLICATION INSTRUCTIONS: Apply In Person: Monday - Friday 8am - 4pm

2675 Precision Dr. Plover, WI 54467 Apply Online

http://pointeprecision.com/careers

Pointe Precision, Inc.

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IT Help Desk/Analyst