Position Overview
Operations: Demonstrates leadership within a collaborative interprofessional environment utilizing continues improvement to drive high levels of engagement resulting in quality outcomes for patients and team members. Using an adaptable style builds a flexible approach for effective and efficient day-to-day operations. Maintains a key leadership role within the Patient Care Services Division for defining and maintaining operating standards that deliver long term value and support the organizational values, vision and mission. Uses effective communication that informs team members and fosters the UHS Way and Just Culture.
Nursing: Provides leadership and direction within the Department of Emergency Services by supporting a patient focused approach to care delivery that is safe, timely and equitable. Promotes the profession of nursing as a key member of the health care delivery team facilitating the use of Evidence Based Practice to drive high quality outcomes. Embraces employee engagement utilizing a shared governance model to approach decision making. Accountable in collaboration with Administrative Directors, Managers, Nurse Managers, and physician leaders on development and execution of budgeting, scheduling, education, strategic planning including program development for areas of responsibility while continually monitoring quality of services and operational outcomes.

Work Locations:
UHS Wilson Medical Center, Johnson City, NYUHS Binghamton General Hospital, Binghamton, NY

There is more than one location associated with this position. This is either because there are multiple openings at different sites, or the successful candidate will be required to float across multiple UHS facilities. Your recruiter and hiring manager will clarify expectations during the interview process.

Primary Work Shift:
Day

Regular Scheduled Weekly Hours:
40

Compensation Range:
$65.54 - $98.31 per hour, depending on experience

Sign-on incentives:

Up to $25,000 sign-on bonus for candidates who meet eligibility criteria. Talk to your recruiter to learn more.

Position Responsibilities

Communication and Relationship Management:
- Builds Collaborative environments by developing trusting relationships balancing concerns of individuals with organizational goals and objectives.
- Communicates in a respectful manner listening to key stakeholders and following up in a timely manner.
- Facilitates shared decision making through support of Shared Governance and driving decision making to the lowest level of the organization while maintaining alignment to organizational strategic goals.
- Provides concise, evidence supported and data driven communications to support decision making.
- Promotes decision making that is patient center.
- Ensures an environment that values diversity.
- Establishes an environment that is open to sharing and idea exploration to achieve desired outcomes.
- Build credible relationships with other members or the health care team including medical staff acting as a liaison for nursing services in establishing care teams that drive quality patient outcomes.

Knowledge of Health Care Environment
- Demonstrate knowledge of current nursing practice including roles and responsibility of the patient care team.
- Aware of patient care standards as set by accrediting bodies and state guidelines. Ensures practice within areas of responsibility aligns with standards.
- Develop and Maintain nursing policies and procedures backed by evidence-based practice.
- Demonstrates knowledge of patient care delivery systems and ensure adequate resources to meet the needs of patients and skill level of team members. Adopts new models of care to meet changing demands within the health system.
- Supports the development and implementation of systems that support patient and employee safety.
- Uses continues improvement methodology to drive improved systems and enhance patient safety.
- Aligns department and division outcomes to organizational goals through development and implementation of division strategic plan that cascades down through departments.
- Monitors and addresses performance for nurse sensitive indicators ensuring quality patient outcomes.
- Improves outcomes by identifying problems, analyzing root causes and variation in standards and implementing innovative/evidence-based solutions to improve results.
- Utilizes a Just Culture approach to reporting promoting a non-punitive approach.
- Assuming "on call" responsibility and covering in the absence of VP of Patient Care Services; and providing day-to-day supervision of all nursing units at designated sites.
- Facilitate emergency preparedness plans as indicated by internal and external factors
Leadership:
- Provides visionary thinking promoting the art and science of nursing practice.
- Remains open to new ideas and knowledge promoting curiosity and exploration of new ways of meeting patient and staff needs.
- Applies self-reflection as a tool for ongoing growth and development.
- Promotes system thinking in problem solving and decision making.
- Provides targeted ongoing communication and coaching that fosters development of direct reports and team members in leading as a UHS caregiver.
- Promotes Nursing leadership as a desired specialty while mentoring current and future nurse leaders.
- Develop a leadership succession plan.
- Serve as a change agent within the profession and division of nursing.
Professionalism
- Contribute to the advancement of the profession through involvement in professional organizations locally, regionally or nationally.
- Promote utilization of specialty knowledge from the standards of specialty professional organizations. This includes but not limited to staffing models, policies and procedures and recruitment and retention.
- Promotes advancement of profession through professional certification.
- Hold self and others to the ethical standards of the profession.
- Involve nurses and other staff in decision making that affect their practice through use of the Shared Governance model and encouragement of participation within professional organizations.
- Advocate for the health of populations through education and advocacy for the health of the community.
- Integrates Nursing throughout the administrative structure of the institution by participating in all appropriate administrative leadership meetings and councils (including, but not limited to: Directors of Nursing, Medical Staff Department Meetings, Institutional Multidisciplinary Committees, Leadership Team, and Nursing Councils)
Business Skills
- Develop and manage annual operating budget and capital expenditure plans.
- Interpret financial statements and manage financial resources.
- Participate in workforce planning and provide creative solutions to manage workforce while monitoring financial impacts.
- Promote a healthy work environment resulting in satisfaction and retention within the departments of oversite.
- Define business case for nursing for key operational objectives and goals.
- Promote the image of nursing and the organization in internal and external platforms.
- Utilize technology to support the improvement of clinical and financial outcomes.
- Demonstrate skills in assessing data integrity and quality and utilizing for decision making as indicated.

Position Qualifications
Minimum Required

Masters in Nursing or Bachelors in Nursing and Masters in Business or HealthCare related field.
New York State Registered Nurse License or eligible
Five (5) years of clinical nursing experience
Two (2) years of nursing management experience

Preferred

Professional certification in Nursing Executive (NE-BC) or Nursing Executive Advanced (NEA-BC). Required within 2 years of accepting position.

#IND1

Why You'll Love Working at UHS

At United Health Services (UHS), we believe every connection-to patients, to purpose, to each other-makes a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we're here to help you thrive in work and life.

A Culture of Connection - We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.

Comprehensive Benefits for Life & Family - We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.

Well-Being & Financial Security - From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we're here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.

Growth That Moves with You - With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

A Place to Call Home - Located in New York's Southern Tier, UHS offers more than a career-we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.

About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.

At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission-we'd love for you to consider joining us!

United Health Services is an Equal Opportunity Employer.

United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.

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