At NorthBay Health, the Manager, Legal Operations works under the direction of the General Counsel and is responsible for the operational, administrative, and strategic support of the Legal Department. This role focuses on optimizing legal department processes, managing legal technology and vendors, overseeing contract and matter management systems, supporting budgeting and reporting, and driving efficiency, consistency, and compliance across legal operations.

The Legal Operations Manager partners closely with attorneys, paralegals, compliance, finance, IT, and other stakeholders to ensure the Legal Department operates efficiently, cost-effectively, and in alignment with organizational goals.

PRIMARY JOB DUTIES

Oversees day-to-day legal department operations, including workflow management, matter intake, prioritization, and tracking.
Manages legal technology platforms, including contract lifecycle management (CLM), document management systems, and legal research tools.
Develops, maintains, and improves legal department processes, templates, and standard operating procedures.
Coordinates contract management processes, including intake, assignment, tracking, reporting, and data quality oversight.
Serves as the primary point of contact for outside counsel and legal vendors regarding operational matters, billing guidelines, and performance metrics.
Prepares dashboards, reports, and presentations related to legal workload, turnaround times, risk trends, contract volume, and cost metrics.
Supports attorneys with project management for complex initiatives, including regulatory responses, system implementations, audits, and litigation support.
Assists with implementation, revision, and training related to legal policies, procedures, and compliance requirements.
Coordinates legal department training, onboarding, and knowledge management initiatives.
Collaborates with IT, Compliance, Risk Management, and other departments on cross-functional legal and operational initiatives.
Performs other duties as assigned.

Northbay

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Manager, Legal Operations