Job Type: Full-time

Work Location: Platte County, MO

Schedule: Monday–Friday

Salary: $55,000 - $62,000

Full Job Description

The Platte County Senior Fund is seeking a compassionate and detail-oriented Case Manager to support clients through comprehensive assessments, care planning, and ongoing coordination of services. This role focuses on improving quality of life, ensuring continuity of care, and connecting clients with appropriate community resources.

Responsibilities

Client Assessment & Support

Conduct in-home, phone, or virtual assessments
Interview clients and family members to determine needs
Educate clients on available services and resources
Assess home environments for safety risks and needed modifications
Verify income and determine co-pay requirements
Maintain accurate and timely documentation

Case Management & Coordination

Refer clients to appropriate service providers
Track services, providers, and financial agreements in database
Follow up with clients to ensure needs are met
Communicate with providers regarding service quality and compliance
Resolve client/provider concerns and disputes
Maintain caseload and complete ongoing client evaluations

Administrative & Financial Duties

Review and process provider invoices for accuracy
Enter service and billing data into system
Assist with provider documentation (e.g., Certificates of Insurance)
Support bid and contract processes, including reviewing submissions

Reporting & Program Support

Prepare monthly activity and mileage reports
Assist with grant applications and reporting
Support audits and program compliance activities

Community Outreach

Build partnerships with local agencies and organizations
Represent the organization at community events and senior fairs
Provide presentations and resource information
Maintain and update community resources

Additional Duties

Supervise and support interns
Assist with board meeting minutes and administrative tasks
Provide general office support as needed
Perform other duties as assigned

The responsibilities described reflect the general scope and level of work for this role and may adapt over time in response to organizational needs and priorities.

Qualifications

Bachelor’s degree in Social Work (BSW), psychology, or related field, or equivalent professional experience
Gerontology focus or experience preferred
Strong organizational and communication skills
Ability to manage multiple clients and deadlines
Experience with case management or community resources is a plus

Benefits

The Platte County Senior Fund offers employees a comprehensive benefits package, including medical, dental, and vision insurance, life insurance, short-term and long-term disability insurance, a retirement plan (subject to a five-year eligibility requirement), and paid time off.

How to Apply

For consideration, submit a cover letter and resume to ccasolari@platteseniors.org. Include “Case Manager Position” in the subject line.

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