ABOUT US:

Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision: a community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together.

As a private, non-profit 501(C) (3) community health organization, we serve over 414,000 medical, dental, and behavioral health visits from more than 95,000 people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance.

Since 1969, our employees have been making this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If this sounds like an organization you would like to be a part of, we would love to meet you.

ROLE OVERVIEW and PURPOSE:

The Medical Assistant will support various providers, advanced providers, and registered nurses to provide excellent patient-centered care and services within a dynamic team environment. This role will communicate with patients and performs clinical services to ensure high quality patient care in a fast-paced environment.

RESPONSIBILITIES

Direct Patient Care

Communicates and performs clinical care services with patients
Takes patient vital signs and obtains patient intake information
Performs clinical procedures such as blood draws, vaccines, nebulizer treatments, ear lavages, and EKGs
Discusses patient needs and provides education and resources to patients directly
Ensures exam rooms are stocked, cleaned, and set up for examinations and procedures

Provider And Team Support

Coordinates provider workflows to ensure efficient patient care
Ensures provider has all pertinent information required for each patient visit including diagnostic images, labs and required screenings
Assists other providers and care teams in women’s health, pediatrics and general medicine departments as needed

Clinical Administration

Utilizes electronic health records to order, process and document clinical treatment plans for patient as directed by the provider
Conveys information to patients via telephone or email under the direction of a provider or Registered Nurse
Provides patient with requested documents after review to ensure forms are complete, accurate and executed by the provider
Completes ongoing/annual training for position compliance

EDUCATION/EXPERIENCE

High School diploma or GED required
Valid Medical Assistant certificate from an accredited program required
Current Basic Life Support (BLS) certification is required upon hire and must be maintained as a condition of employment. These courses must follow AHA guidelines, but may be completed through approved online providers such as ProMed or other equivalent programs that meet recognized BLS standards.
One year medical assistant experience preferred

ADDITIONAL QUALIFICATIONS (Knowledge, Skills and Abilities)

Bilingual English/Spanish highly preferred
Familiarity with medical procedures and terminology
Proficiency with electronic health records system experience preferred
Intermediate computer and data entry skills
Must use sound judgment to anticipate needs of patients and providers
Flexibility with changing priorities and time sensitive deadlines
Use emotional and cultural intelligence to provide appropriate communication and patient care
Exemplify compassion to patients and team members
Ability to successfully manage multiple tasks simultaneously
Ability to work as part of a team as well as independently
Ability to work with highly confidential information in a professional and ethical manner

Pay Range: $24.95 - 34.93 per hour, depending on experience

Compensation Disclosure:The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate’s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.

Neighborhood Healthcare

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