IT Technician, Onsite [San Diego, CA]

Job Summary

We are seeking a detail-oriented and organized IT Technician to support employee onboarding, equipment deployment, and IT procurement operations. This entry-level role is ideal for someone who enjoys working behind the scenes to ensure employees have the technology and access they need to be successful from day one.

The IT Technician will assist with preparing and deploying computers, managing inventory, coordinating hardware purchases, and providing basic technical support to staff. This position works closely with Human Resources, Operations, and the IT team to maintain efficient onboarding and equipment management processes.

Responsibilities

Prepare and configure laptops and peripherals for new hires
Create user accounts
Track and maintain inventory of IT equipment and accessories
Assist with ordering, receiving, and organizing IT hardware and software
Work with vendors and suppliers to support procurement activities
Maintain accurate asset records and documentation
Provide basic troubleshooting and technical support for employees
Assist with workstation setups, office moves, and equipment replacements
Ensure devices are updated, secured, and compliant with company standards
Respond to helpdesk tickets related to onboarding and equipment replacements

Qualifications

High school diploma or equivalent required; Associate degree or technical certification preferred
Strong organizational, critical thinking and time management skills
Basic understanding of computer hardware and Windows operating systems
Excellent communication and customer service skills
Ability to prioritize tasks and manage multiple requests
Comfortable working with spreadsheets, inventory systems, and documentation
Previous experience in IT support, inventory management, or administrative support is a plus

Preferred Skills

Familiarity with Microsoft 365 and Active Directory
Experience with ticketing or asset management systems
Basic understanding of procurement workflows

Work Environment

Full-time, onsite position
San Diego, CA

Company Description

Mutual of Omaha is a Fortune 300 Company. Mutual of Omaha Mortgage is inspired by hometown values and a commitment to being responsible and caring for each other. We exist for the benefit of our customers and employees.

Mutual of Omaha Mortgage is a full service lending company offering both Forward and Reverse Mortgage products including a complete line of residential mortgage, refinancing, specialty, and HECM loans. We employ a knowledgeable staff of experienced Loan Officers with an operations team that is second to none. If you are interested in joining a team that promotes from within and works together toward a common goal of helping customers with their mortgage needs please review and apply for our opening!

The hourly rate for this position is $23-$25 per hour.

Benefits

Mutual of Omaha Mortgage is an Equal Opportunity Employer, and we encourage diverse, talented, qualified applicants to apply. We offer an extensive compensation package. Benefits include:

Vacation — Vacation hours accrue on a per pay period basis. Balance maximums are based on years of service.
Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed.
9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday)
Multiple PPO Medical Plans, as well as HDHP eligible plan.
Dental Coverage
Vision Coverage
Company Paid Life Insurance
401K with a generous employer match
Additional Benefits including – Optional Life, FSA, Pet Insurance etc.
Free Legal Services
Employee Loan Program

Mutual of Omaha Mortgage

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IT Technician