Director of Operations USA

MTLI GroupAbout MTLI Group

MTLI Group is a North American execution platform specializing in:

Racking & Automation Systems
Construction & General Contracting
Industrial Moving, Relocations & Decommissioning
Installation & Maintenance Services

Since 1982, MTLI has evolved into a turnkey execution partner delivering complex industrial and commercial projects across Canada and the United States.

Today, MTLI is scaling aggressively toward $100M+ in annual revenue, with a long-term vision to build a $1B+ multi-division platform through organic growth, operational excellence, and acquisitions.

We are building a highly scalable operational machine capable of executing projects across North America with speed, quality, accountability, and profitability.

The Role

MTLI Group is seeking a high-performance Director of Operations — USA to lead and scale all U.S. operations across multiple divisions.

This role is built for a highly driven operator who thrives in fast-paced environments and knows how to lead large-scale execution across multiple states, customers, crews, and project types.

You will take ownership of:

U.S. project execution
Operational performance
PM leadership
Field execution
Staffing coordination
Profitability
Scaling U.S. operations

This is not a corporate management role.

We are looking for a hands-on operational leader who understands how to build structure, drive accountability, and scale execution across rapidly growing industrial operations.

Core Responsibilities1. Operational Leadership & Execution

Lead all U.S. operations across multiple divisions
Oversee Project Managers, Site Supervisors, Coordinators, Dispatch, and field teams
Ensure projects are executed safely, profitably, and on schedule
Drive accountability across all levels of operations
Manage simultaneous multi-site projects across the United States

2. U.S. Expansion & Scaling

Help scale MTLI’s operational footprint across the U.S.
Build scalable field leadership structures
Support future regional expansion initiatives
Improve operational readiness for larger national programs
Support recruiting and onboarding of PMs, supervisors, and skilled field labor

3. Project Performance & Profitability

Own operational performance and project delivery across the U.S.
Monitor:
Gross margins
Labor productivity
Schedule adherence
Budget performance
Change orders
Customer satisfaction
Identify and eliminate operational inefficiencies and margin leakage

4. Systems & Standardization

Help implement scalable operational systems and SOPs
Standardize:
Daily reporting
QA/QC procedures
Dispatch processes
Crew planning
Project workflows
Safety compliance
Support rollout and optimization of MTLI’s internal ERP systems and operational dashboards

5. Cross-Border & Multi-State Execution

Coordinate projects across multiple states and regions
Support labor planning, travel coordination, logistics, and deployment strategies
Ensure operational consistency across all U.S. projects
Travel frequently to major project sites as required

6. Team Leadership & Development

Build and mentor high-performing operational teams
Develop:
Senior Project Managers
Coordinators
Site leadership
Supervisors
Create accountability structures and measurable performance expectations
Help build scalable leadership depth across the United States

7. Client & Site Leadership

Participate in key customer meetings and escalations
Maintain strong client relationships during project execution
Work directly with enterprise customers and strategic partners
Ensure customer expectations are exceeded consistently

What Success Looks Like (First 6–12 Months)

U.S. operations become significantly more structured and scalable
PMs and supervisors operate with stronger accountability
Reporting and operational visibility improve across all active projects
Reduced delays, rework, and operational inefficiencies
Stronger staffing coordination and labor planning
Improved project profitability and operational forecasting
Ability to scale U.S. project volume significantly without operational breakdowns
CEO involvement in day-to-day operational firefighting reduced substantially

Ideal Candidate ProfileExperience

10–20+ years of operational leadership experience
Managed large-scale multi-site operations across multiple states
Background in one or more of:
Industrial services
Construction
Material handling / automation
Warehousing / logistics
General contracting
Experience leading large field teams and Project Managers
Strong understanding of operational scaling and field execution

Preferred experience from companies such as:

Amazon
Dematic
Daifuku
Fortna
Large industrial contractors
Large-scale logistics or infrastructure operators

Skill Set

Strong operational leadership capabilities
Deep understanding of field execution and labor productivity
Experience managing complex project portfolios
Strong financial and P&L awareness
Ability to build systems and scalable operational processes
Experience implementing or improving ERP/workflow systems
Strong communication and leadership abilities

Traits (Non-Negotiable)

Execution-obsessed
Highly accountable
Strong sense of urgency
Direct communicator
Problem solver under pressure
Comfortable in fast-moving environments
Hands-on leader who leads from the front
High standards with strong operational discipline

Why Join MTLI Group

Opportunity to help build a rapidly scaling North American platform company
Direct impact on scaling operations from $100M toward a $1B+ vision
Work directly alongside ownership and executive leadership
High autonomy and high ownership role
Ability to shape systems, structure, and operational culture
Aggressive growth environment with substantial upside opportunity

Location

United States-based
Heavy travel required across the United States and occasional Canadian support as needed.

Compensation

Competitive base salary + performance incentives + growth opportunity based on experience and leadership capability.

Pay: $130,000.00 - $175,000.00 per year

Benefits:

401(k) matching

Application Question(s):

What is the largest annual operational budget you have directly managed?
who have you worked for in the past?
Are you familiar with our products and service offerings?
How many field employees (installers, labor, technicians) have you managed at peak?
How many active projects have you overseen simultaneously?
Which industries have you operated in?
Have you managed operations across multiple regions (U.S. and/or Canada)?
Have you implemented or led the rollout of an ERP or operational system?
Have you owned full P&L responsibility?
Have you worked with large enterprise clients (e.g., Amazon, Walmart, DHL, etc.)?
Have you managed projects that required coordination between multiple scopes (racking, automation, electrical, construction)?
What is the largest warehouse / industrial project you’ve been responsible for?

Experience:

Operations management: 10 years (Preferred)

Willingness to travel:

75% (Preferred)

Work Location: On the road

MTLI Group of Companies

New Jobs

Director of Operations