Hospitality Associates

Part-Time

Position Overview:

George Washington’s Mount Vernon is currently seeking enthusiastic and motivated staff for several positions in the fast-paced, high-volume Food Court & Pavilion. We are a tourism-based organization, thus weekend and holiday work can be required.

The Hospitality Associate is a front-of-house, guest-facing role responsible for delivering a welcoming, efficient, and positive dining experience in the Food Court & Pavilion. This position supports daily food service operations through cashiering, guest assistance, cleanliness, and upkeep of dining and guest areas. Hospitality Associates play a key role in maintaining high standards of service, presentation, and guest satisfaction.

Compensation:

$15.00 to $18.00 based on experience

Expected Hours:

28-30 hours/week, several shifts available, including weekend and evening hours

Essential Duties:

Strong hospitality and customer service skills
Ability to work efficiently in a fast-paced environment
Excellent personal presentation and professionalism
Strong attention to detail and accuracy
Ability to multitask while maintaining food safety standards
Team-oriented mindset and positive attitude
Knowledge of, or willingness to learn, health and safety procedures
Cashiering
Serve customers at all the food stations
Clean and stock the pavilion with condiments, "grab and go" items, and supplies
Collect trash and deposit it outside in a larger trash can
Clean the entire pavilion, including sweeping/mopping the floor and hosing down the seating area

Qualifications:

Must be organized, detail-oriented, and flexible
Excellent communication and interpersonal skills required
Must work well under pressure in a fast-paced environment
1-2 years of food service or restaurant experience is a plus
Ability to communicate in English required

Work Environment:

This role takes place in a busy restaurant or café setting, involving regular interaction with guests and coworkers. The pace is fast and dynamic, particularly during meal service times. Noise levels can be moderate to high.

Physical Requirements:

Requires prolonged standing and walking, carrying trays, reaching, and bending. Must be able to lift and carry items up to 25 pounds. Clear verbal communication and customer service skills are essential. The role also involves handling food and beverages.

Benefits:

403(b) Retirement plan with employer matching
Employee recognition at 5 years of service
Monthly employee events
Employee referral program
Flexible work schedule
On-site Library
Discount on Public Event Tickets
Discount in the Mount Vernon Shops
Discount at the Mount Vernon Inn and Food Court Pavilion
Free Parking

The Mount Vernon Ladies' Association is dedicated to creating an inclusive environment for all employees. As an Equal Opportunity Employer, we are committed to building and retaining a team that represents a variety of skills, experiences, and perspectives. All employment decisions are based on business needs, job requirements, performance, and qualifications without regard to race, religion or belief, national or ethnic origin, gender/sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital or domestic partnership status, veteran and military status, family or parental status, or any other status protected under federal, state, or local law. The Mount Vernon Ladies' Association will not tolerate discrimination or harassment based on any of these characteristics.

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Hospitality Associate