Job Summary

The Testing Manager is responsible for leading and managing a team of test specialists supporting Quality Assurance (QA) and testing activities for REST APIs and enterprise software applications
This role oversees the planning, execution, and reporting of testing efforts to ensure systems meet functional, performance, and operational requirements
The Testing Manager collaborates with developers, engineers, DevOps teams, and stakeholders within an Agile environment to support successful delivery of secure, reliable, and high-performing applications, including Low-Code/No-Code solutions within the ServiceNow platform

Primary Responsibilities

Lead a team of test specialists and QA personnel supporting software and API testing efforts
Plan, coordinate, and manage test programs and QA activities across multiple projects and development cycles
Develop and execute system, regression, acceptance, end-to-end, and performance testing strategies
Oversee testing of REST APIs and ServiceNow platform integrations, supporting Low-Code/No-Code application development
Collaborate with development, engineering, operations, and DevOps teams to ensure quality is integrated throughout the software lifecycle
Analyze system behavior, identify defects or performance issues, and provide actionable recommendations for resolution
Evaluate output data and system performance against documented requirements and acceptance criteria
Support and maintain test automation and CI/CD integration using tools such as Jenkins, Git, and GitHub
Coordinate defect tracking, test reporting, and quality metrics to provide visibility into testing progress and risks
Interface with clients and stakeholders to communicate testing results, risks, and quality status
Apply advanced testing methodologies to address system limitations, integration challenges, and operational constraints
Support continuous improvement of QA processes, methodologies, and testing standards

Required Qualifications

Minimum of five (5) years of experience in software testing or quality assurance
Experience testing software applications, including:
- System testing
- Regression testing
- Acceptance testing
- End-to-end testing
- Performance testing
Experience working within an Agile development environment
Experience testing and supporting REST APIs
Experience with ServiceNow APIs and Low-Code/No-Code platforms
Knowledge of System Operations, Engineering, and DevOps integration
Experience with Jenkins, Git, and GitHub
Experience leading teams and managing testing programs and QA efforts
Relevant certification from a nationally recognized technical authority
Must possess an IT-II Non-Critical Sensitive clearance or Tier 3 (T3)

Desired Qualifications

Experience with API management/integration platforms such as MuleSoft
Experience with test automation frameworks and CI/CD pipelines
Strong analytical, communication, and stakeholder coordination skills
Experience supporting federal or enterprise-scale IT environments

Exempt hourly position. 11 paid holidays, minimum of 3 weeks PTO, company sponsored group medical plan, company paid dental, vision, life insurance, and STD/LTD plans. Salary is dependent upon the candidate's experience and qualifications.

Momentum Engineering, Inc.

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