Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners' financial lives. The challenge is to do so while ensuring we protect Mercury, customers and the broader financial ecosystem from bad actors and harmful, illegal or unauthorized activities.

At Mercury, we take Financial Crimes extremely seriously. The Financial Crimes team encompasses both our Anti-Money Laundering (AML) and Sanctions programs. It is responsible for building and strengthening the tools, programs, and processes that help prevent, detect, and respond to financial crime. We focus on enabling operational teams with robust training and documentation, managing risk through clear governance structures, and driving continuous improvement through technical and procedural enhancements.

As the Senior Program Manager - Financial Crimes, you will lead a team of program managers responsible for foundational programs across AML and Sanctions. You'll drive strategic, cross-functional initiatives that shape the maturity, scalability, and quality of our Financial Crimes capabilities. You'll partner closely with Financial Crimes leadership, Risk, Engineering, Product, and Ops teams to ensure the program is effective and adaptable to new challenges and risks.

*Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust®; Members FDIC.

As part of the journey, we would expect you to:

Lead and develop a team of FinCrime Program Managers responsible for enabling operational excellence across AML and Sanctions domains.
Partner cross-functionally with Compliance, Legal, Product, Risk Strategy, and additional groups to enhance Mercury's AML program and drive efficiency using data and technology.
Drive three foundational program areas:
- Learning & Development: Own new hire onboarding, continuing education, and procedural governance for both AML and Sanctions functions.
- Technical Enablement: Identify tooling and tech needs in partnership with Ops and Engineering, and lead execution of these solutions.
- Issue Management: Track and coordinate risk issues across the Financial Crimes team to ensure visibility, ownership, and timely resolution.
Build cross-functional alignment with key stakeholders in Risk Strategy, Compliance, Product, Ops, Legal, and Engineering to support both AML and Sanctions initiatives.
Shape and execute programs that proactively address emerging risks, regulatory changes, and product developments.
Contribute to FinCrime strategic planning, helping to define org-wide goals and drive progress against them.
Represent Financial Crimes enablement programs across the Risk function and the broader Mercury organization.

Some things that might make you successful in a role like this:

8+ years of total experience, including 6+ years working in financial crime, compliance, risk, or operational program management.
4+ years of people management experience with a strong track record of developing talent and building high-performing teams.
Deep knowledge of AML/BSA regulatory requirements, financial crime risk management frameworks, and operational best practices.
A strong understanding of cross-functional program management, especially within technical and operational environments.
Exceptional judgment, analytical, and communication skills - you can translate strategic priorities into scalable programs and influence senior stakeholders across the company.
Proven success driving clarity and execution in highly ambiguous, high-stakes environments.
Experience building and improving programs that support quality, governance, training, tooling, or operational enablement.
A collaborative mindset and a track record of helping teams align around shared goals and deliver impact together.
An appreciation for high standards and a passion for elevating team practices and outcomes.

The total rewards package at Mercury includes base salary, equity, and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, San Francisco, Los Angeles and Seattle: $187,700- $234,600
US employees outside of New York City, San Francisco, Los Angeles and Seattle: $168,900 - $211,100
Canadian employees (any location): CAD $177,400- 221,700

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.

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Senior Program Manager - Financial Crimes