Passionate about computers? Unlock your IT potential with us! Leet Services is seeking a Technician with experience in Windows, M365, Entra, and Teams to join our well-established MSP in the Oakland/Macomb area. At Leet Services, we passionately believe in our clients' business goals and strive to deliver exceptional service on every call, every contact, every day.

Our Core Values:

At Leet Services, our core values guide everything we do. They ensure we are always doing the right thing for both our company and our clients:

Attention to Detail: We meticulously examine every aspect of our work to ensure accuracy and precision, delivering high-quality results
Curiosity and Growth: We foster a culture of continuous learning and exploration, driven by an insatiable curiosity to understand and innovate
Initiative and Independence: Our team members take initiative and thrive in autonomous roles, demonstrating the drive and motivation to excel independently
Adaptability and Problem Solving: We embrace change, creatively overcoming challenges with resourcefulness and analytical thinking, constantly adapting to new situations
Teamwork and Communication: We prioritize collaboration and effective communication, ensuring that information flows freely within the team and with external partners, leading to alignment and success
Helping People: We love to help people. We embrace every opportunity to educate and assist, turning each challenge into a chance for personal growth

The Position:

As a Technician, you will play a vital role in delivering reactive technical support and assisting with proactive projects, both client-facing and internal. You will be responsible for learning and adhering to our processes and standards to ensure a consistent client experience. Qualified candidates must be able to communicate effectively with both technical and non-technical individuals. We are looking for someone who is eager to learn, organized, flexible, and can maintain our high-quality standards. Building and maintaining customer relationships is important, as is demonstrating a sense of urgency in providing exceptional service and managing expectations.

Experience and Education:

High school diploma required; Associates or Bachelor's degree preferred
1-2 years of IT experience preferred, showcasing a foundational skill set across multiple areas

Additional Knowledge, Skills, and Responsibilities:

Strong work ethic and a positive attitude
Eagerness to learn and grow in the IT field
Ability to adapt and learn quickly
Desire to develop relationships with clients
Ability to follow processes and identify possible improvements
Strong time management skills
Exceptional written and verbal communication skills
Basic understanding of hardware, networking, and PC operating systems
Foundational understanding of networking concepts
Experience with M365, including Entra, Intune, O365, and SharePoint

HR Info:

Benefits (available after probationary period):
- Medical (BCBSM Platinum PPO), dental, vision (company pays 80% of employee premium)
- Two weeks of PTO Year 1, Three Weeks PTO Year 2
Salary: $41,600-$50,000, negotiable with proven experience
Job Location: Rochester Hills
Hybrid Remote position with some travel to local client sites

Leet, LLC

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