Location: Washington, DC Market

Industry: Fast Casual / Café / Restaurant Operations

Scope: 10-20 Locations

We are partnered with an established restaurant group seeking a strong Multi-Unit Operations Leader to oversee 10-20 locations across the Washington, DC market. This individual will be responsible for driving operational execution, team development, guest experience, sales growth, and profitability across the market.

The ideal candidate will have a strong background in multi-unit restaurant leadership, with the ability to lead General Managers, improve performance, maintain brand standards, and create accountability across multiple locations.

Responsibilities:

Oversee daily operations across 10-20 restaurant locations in the Washington, DC market
Lead, coach, and develop General Managers and store-level leadership teams
Drive sales, profitability, labor management, cost controls, and operational execution
Review P&L performance and implement action plans to improve results
Maintain high standards around guest experience, food quality, cleanliness, speed of service, and team performance
Partner with senior leadership on company initiatives, training, staffing, and market growth
Build a strong bench of future leaders through hiring, coaching, development, and succession planning
Ensure consistency across locations with company standards, policies, procedures, and compliance requirements
Identify operational gaps and create clear plans to improve performance across the market

Qualifications:

3+ years of multi-unit restaurant leadership experience
Experience overseeing multiple restaurant locations, preferably within fast casual, café, coffee, polished casual, or full-service environments
Strong understanding of P&L management, labor control, cost controls, sales building, and operational execution
Proven ability to lead General Managers and develop high-performing teams
Strong communication, organization, and problem-solving skills
Comfortable being hands-on in the field while also managing market-level strategy
Must be based in or able to commute throughout the Washington, DC market

Preferred Background:

Experience supporting 10+ locations or a high-volume multi-unit market
Background in fast casual, café, coffee, breakfast/lunch, or polished restaurant concepts
Experience with new store openings, training, or market development is a plus

Compensation:

Competitive base salary
Bonus potential
Benefits package
Final compensation will be based on experience and overall background

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