Job Description Job Description

W e are expanding our staff, and currently have a Quality Assurance Engineer position available. This position is based in Mount Prospect, IL. The Quality Assurance Engineer is the organization's management representative appointed for all quality system issues, including ISO . The Quality Assurance Engineer is responsible for the effective implementation of the Quality Management System (OMS) for the organization. The Quality Assurance Engineer reports to the President of the organization.

Essential Duties & Responsibilities:

• Ensuring the processes needed for the QMS are established, implemented and maintained

• Reporting to top management on the performance of the QMS, and any needs for improvement

• Ensuring the promotion of awareness of customer requirements throughout the organization

• Maintain satisfaction as to quality through internal and external inspection relative to raw materials, finished items, purchased, production operations and processes

• Has responsibility to create, review, approve and remove all quality system related documents such as procedures, work instructions and forms

• Has the authority to qualify and disqualify suppliers, based on the latter's quality performance

• Responsible for proper implementation of policy with regards to control and monitoring of measuring devices; maintenance and control of calibration records, and scheduling of calibration to be performed

• Responsible for performing First Part/Article Inspection and approving or rejecting tooling

• Responsible for implementation and organization of all internal audits as per procedure

• Has the assigned responsibility and authority to implement and maintain documented procedures for inspection and testing activities in order to verify that specified requirements are met

• Responsible for processing material returns (supplier and customer) for nonconformities,

initiate corrective and preventive action, implement these actions, and verify their effectiveness

• Address customer complaints, and resolve problems

• Verifies and/or prepares Certificate of Conformance and Certificate of Analysis for customers

• Responsible for implementation and organization of the Annual Management Review Meetings as per procedure

• Assist our R+D department with testing of supplier materials

• Indirectly supervises employees, and trains them in the interpretation of Quality Management System of the organization

Education and Experience:

• Knowledge of education equivalent to four year college or technical school

• Or two to three years of experience and/or training specializing in quality control and manufacturing operations

• Nine to 12 months experience to attain quality and quantity performance standard

Knowledge, Skills and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, and should demonstrate the following competencies:

• Synthesizes complex or diverse information; Collects and researches data; Uses experience to complement data; Designs work flows and structures

• Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics

• Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service

• Focuses on solving problems, not putting blame on others; Maintains confidentiality; Listens to others without interrupting; Remains open to other's ideas and tries new things

• Speaks clearly and persuasively in positive or negative situations; Listens to get clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings

• Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information

• Ability to write reports, business correspondence and procedure manuals

• Ability to present information, and respond to questions from managers, customers and clients

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form

• Ability to deal with problems involving several concrete variables in standardized situations

Company Description Labor Solutions, LLC is a leader in the professional, temporary, and direct hire industry throughout the Midwest area. Our clients range from individual entrepreneurs to large corporations, and while we are big enough to serve Fortune 100 companies, we are small enough to stay nimble in an always-changing market.

Thank you! Company Description Labor Solutions, LLC is a leader in the professional, temporary, and direct hire industry throughout the Midwest area. Our clients range from individual entrepreneurs to large corporations, and while we are big enough to serve Fortune 100 companies, we are small enough to stay nimble in an always-changing market. Thank you!

Labor Solutions, LLC

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