Benefits

Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Vision insurance

Job Title: KidStrong General Manager

Center: Camp Bowie

Reports To: Regional Operations Manager, DFW

FLSA Status: Exempt

Travel: Minimal Travel Locally

Compensation: Salary + Bonus

Benefits: Monthly Performance Bonus, Health, Dental, and Vision

KidStrong General Managers are the leaders of the center – it is the responsibility of the General Manager to foster a culture of learning and development for both their Coaches and the Families that attend the center. The General Manager is a talented, welcoming, and engaging leader who is focused on defining goals and delivering an exceptional experience for the kids, families, and team members. The goal of the General Manager is to drive the business of the center, develop and train their coaching team, build the culture of their center.

This position in particular will be overseeing the new center opening process for the next KidStrong in DFW. While the center is in construction, job duties will be heavily focused on driving presale membership, community outreach, and current open center support, which will require local travel.

Responsibilities

CENTER OPERATIONS

Understand and drive the center’s key KPI’s and financials, including a profit and loss statement.
Build and maintain relationships with KidStrong families to align with our core values
Oversee center level initiatives i.e. center maintenance, training, brand consistency etc.
Daily, Weekly, and Monthly cleaning and maintenance of the center
Manage center level employee issues and appropriate documentation
Typical schedule includes 4 weekday and 1 weekend shifts
Set and communicate Coach schedules using appropriate scheduling
Schedule, sell, and staff KidStrong events, such as Camps and Parties, to maximize center profitability

SALES

Drive membership sales through high-volume outbound phone calls on inbound leads (50+ calls/day is a typical outbound phone sales effort)
During the presale stage, phone calls can exceed 150+ calls/day
Properly manages and exceeds all KidStrong sales and operational budgets
Respond and follow through in a timely manner with all KidStrong corporate/owner requests and client/ lead requests
Drive sales through thorough trial conversion in the center

LEADERSHIP

Foster a coaching culture - see something, say something
Continuously assess and document Coaches based on theKidStrong Coach DNA profile and class quality
Achieve all Certifications required by KidStrong HQ per your role and responsibilities
Recruit, screen, interview, onboard, manage, train and evaluate coaching candidates
Ensure candidates complete all paperwork to be in compliance with company policy and law
Lead coaching candidates through the training process and required evaluations
Ensure coaching evaluations are up to date on a 30/60/90 model
Manage and support ongoing professional development of staff through LearnUpon
Lead center level staff meetings and trainings
Attend weekly leadership meeting with DFW leaders

COACHING

Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development for ages ranging from 15 months - 11 years-old
Complete training through LearnUpon as required
Understand the “why” behind the KidStrong curriculum
Demonstrate and manage the implementation of various programming and curriculum elements
Communicate professionally with co-workers in Slack
Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class, lift and repeatedly move equipment up to 25 pounds in weight
Must be comfortable physically working with kids to ensure proper technique and safety
Lead monthly center staff meetings focused on culture, development, product, and performance

Skills/Qualifications

Passion for working with children is non-negotiable
Comfortable speaking to parents/guardians regarding variety of topics
Prior experience as a pediatric OT/PT is a plus, but not required
Previous experience in management is preferred but not required
2 to 4 years of sales experience
Practical work experience with Google platforms
Previous experience with systems and platforms such as GloFox, LearnUpon, CareerPlug, and Gusto is preferred but not required
Intermediate knowledge of physiology, exercise technique, and body mechanics
CPR certified

Supervisory Responsibilities

This position will supervise all Coaches, the Lead Coach, and the Assistant General Manager.

Compensation: $1.00 - $1.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals.

Our People

Want to work with great people
Want personal and professional growth
Want to make an impact

KidStrong

New Jobs

KidStrong General Manager - Fort Worth