Summary of Responsibilities

Provide administrative support and assist the management team and staff in carrying out the mission in the day-to-day operation of the business.

Specific Duties

Open and close the office at the established time for normal hours of operation.
Answer telephone and forward calls to the appropriate person.
Respond to inquiries and requests for general information about business services.
Receive mail and forward it to the appropriate person.
Carry out general administrative duties: typing, faxing, copying, and filing.
Handle general correspondence via typed letter or email as appropriate. Obtain executive management approval for all correspondence requiring a signature.
Follow procedures for organizing, copying, and filing information, including adherence to protocols for securing medical records.
Assist with ordering and maintaining inventory of office supplies, materials, and consumer care equipment as needed.
Assist management with collecting, monitoring, and tracking statistical data and other required information for quality assurance, performance improvement activities, state inspection surveys, and annual program evaluations.
Promptly inform management of any situation that compromises the safety and security of the office, such as water leaks, heating/hot water issues, or plumbing problems.
Provide relief coverage for other administrative staff during breaks and lunch.
Provide ongoing administrative support to executive management.
Schedule for the clinical team (Psychiatrist, NP-Psych, RN, Therapist, etc.) by creating consumer schedules and providing appointment reminders prior to appointments.
Perform other duties as requested.

Qualifications, Education & Experience

High school diploma required; some college preferred.
Computer literate with experience in Excel, Word, and PowerPoint.
Minimum 1 year of experience as a secretary, administrative assistant, or clerk performing general office work.
Must possess strong verbal and written communication skills.
Ability to work effectively with a diverse, multi-cultural consumer population.
Comfortable working in a home health/community-based service environment.
Medical clearance confirming good health and freedom from communicable illness.
Criminal background check with no felony conviction.
Excellent communication skills, a friendly demeanor, and ability to thrive in a fast-paced environment.

Physical Demands

This role requires walking, standing, reaching, bending, and climbing stairs. Duties may involve moving supplies and equipment, lifting packages containing books and materials, and sitting at a desk for extended periods.

Schedule & Compensation

Job Types: Full-Time, Contract
Pay: $16.00–$18.00 per hour
Expected Hours: 40 per week
Shift: 8-hour day shift, Monday through Friday

Job Location: In-person (25701 North Lakeland Blvd., Euclid, OH 44132)

Kahak OH Inc

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