Position: JDL Solutions: Sys Admin / IT Support Specialist (Tampa Bay)

About JDL Solutions: 23-year Tampa Bay MSP serving small to mid-sized businesses; small team with work freedom.

job Description & Expectations:

Deliver Tier 2/3 support across servers, networks, security, and cloud for diverse client environments
Administer and harden Windows Server, Active Directory/Group Policy, Hyper-V/VMware, Clusters, SAN, Replication, Azure Multi Tenant
Own core services: DNS/DHCP, public DNS, RAID/storage, backups and disaster recovery
Design and maintain Layer 2/Layer 3 networks: VLANs; routing (OSPF, BGP, EIGRP); NAT; TCP/IP
Configure and troubleshoot firewalls and VPNs (Palo Alto, Cisco, OPNsense, pfSense): rules, NAT, static routes, WAN failover, Multi WAN
Support switches/routers/APs (Zyxel, Meraki, TP-Link, etc.); Wi-Fi segmentation and optimization
Manage and patch Windows and Linux servers; IIS, RDS, Exchange/Outlook; Entra ID/Microsoft 365; Google Workspace
Plan and execute upgrades, migrations, and integrations (on-prem ↔ cloud)
Participate in Business Continuity and Disaster Recovery planning, testing, and documentation
Coordinate vendor escalations; document changes, incidents, and standards
Provide on-call coverage for priority incidents as needed
Work style: high trust, client-facing communication, proactive updates, full follow-through

Qualifications (required)

5+ years in Sys Admin/Network/IT Support within MSP or multi-tenant environments
Strong with Windows Server, AD/GPO, Hyper-V and VMware
Fast learner; strong research and self-direction
Deep networking across Layers 1–4: switching, routing, VLANs, OSPF/BGP/EIGRP, TCP/IP, NAT
Firewall/VPN expertise: rule design, NAT policies, static routes, WAN failover
Backup/restore and DR for Windows servers/workstations
Hardware proficiency: build/repair desktops, laptops, servers, storage/RAID
Email/identity: Exchange/Outlook, POP/IMAP, Microsoft 365/Entra ID; Google Workspace familiarity
Calm, clear customer communication and end-to-end ownership

Qualifications (preferably)

Azure or AWS admin; hybrid AD; policy/standards; monitoring and cost optimization
Cloud migration, architecture, and design (network, compute, storage, databases)
SQL Server: HA/DR, security, performance, cost management
Vendors/tech: Extreme Networks, Cisco, Palo Alto, SonicWall, Meraki, Aruba, Ruckus, OPNsense , pfSense, F5
VOIP setups; CASB/cloud security; SCADA/Allen-Bradley exposure
Linux server admin; macOS support
Certifications: CCNA (R&S or Cloud), Network+, Cloud+, Microsoft Azure Fundamentals, Azure AI Fundamentals

What You’ll Love:

Job Types: Full-time, Part-time

Work Location: In person

JDL solutions

New Jobs