Job Description Job Description

JAVA HOUSE SHIFT MANAGER - CARMEL AREA

At Java House, we're known for having amazingly smooth coffee, a great atmosphere, and excellent customer service. We're looking for individuals whom want to work for an organization where upward mobility and growth is unlimited.

Part-time & Full-time
Cafe Location: Clay Terrace, Carmel Clay Library and Midtown
Pay: $13/hour + Tips
Job Type: Non-Exempt

HIGHLIGHTS/OPPORTUNITIES

In-depth training and development program
Discount on Java House coffee and other items
Coffee on us while on shift
Accrued PTO
Upward mobility at a growing company
Internship opportunities

PRIMARY RESPONSIBILITIES:

The successful candidate's responsibilities will include, but not be limited to:

Craft coffee, tea, or food items based on customer order
Manage small team of Baristas on shift by ensuring Barista team is setup to provide Java House experience for customers

Assist in handle escalated customer interactions
Provide an energetic and uplifting experience for team and customers
Educate and inform customers of differences between roasts, types of coffee, and other product
Operate and manage cash register and card payment systems
Effectively communicate with coworkers and customers
Cash handling - consolidating tips into the cash drawer, counting, and balancing the cash drawer after each shift, recognizing counterfeit moneys
Equipment troubleshooting - should be knowledgeable about all equipment used, and capable of basic troubleshooting
Complaint resolution - handling guest feedback in a productive and positive way
Product integrity - managing the rotation, expiration, and changing over of all products to ensure all product is excellent
Upholding Java House policies and procedures
Inventory Management
Managing Labor - ensuring shift is running smoothly and working through all priorities (including but not limited to customer support, cleaning, cash management, inventory management, additional store manager direction, etc)

MINIMUM QUALIFICATIONS:

Maintain regular attendance
Availability to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
Meet store operating policies and standards
Engage with and understand our customers
Available to perform many different tasks within the store during each shift

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

Ability to understand and carry out oral and written instructions
Ability to build relationships
Strong interpersonal skills
Ability to work as part of a team
Ability to work in fast-paced environment

Java House is an equal opportunity employer committed to hiring a diverse work team.

Java House

New Jobs

Java House Shift Manager