This is an office-based position.

Responsibilities

Job Summary:

We're seeking a proactive O365/Azure Administrator to serve as the primary administrator for the organization's Microsoft cloud platform, supporting all departments and ensuring the stability, continuity, and security of enterprise-wide services This role requires someone who is both technically adept and consultative, able to advise internal teams on their needs while maintaining a secure and resilient infrastructure.

Cloud Platform Administration:

Administer and document the O365 and Azure environments to ensure business continuity and ease of future knowledge transfer.
Manage core Microsoft services including O365, Intune Endpoint Management, Exchange, Teams, SharePoint, etc.
Manage Exchange Online including mailbox provisioning, mail flow rules, transport connectors, and email authentication standards (DKIM, DMARC, SPF).
Support application management and Azure registrations, researching and implementing solutions as needed.
Manage multiple tenants (experience with multi-tenant environments is a plus).
Administer the Power Platform (Power BI, Power Automate, Power Apps) from an administrative (not development) perspective.

Identity, Security & Compliance:

Oversee Identity and Access Management (IDAM), including MFA, policies, and conditional access.
Configure and manage Microsoft Defender for Office 365 policies, monitor security alerts, and investigate potential identity-based threats across the tenant.
Implement and manage data loss prevention (DLP) policies, retention labels, and compliance features within Microsoft Purview to meet organizational and regulatory requirements.

Business Continuity & Disaster Recovery:

Develop, test, and maintain backup and disaster recovery procedures for all cloud-based applications and data to ensure business continuity.

Licensing & Cost Optimization:

Manage Microsoft 365 licensing assignments across the organization, conduct periodic audits to reclaim unused licenses, and optimize SKU allocation to control costs.

Automation & Scripting:

Develop and maintain PowerShell scripts and automation workflows to streamline repetitive administrative tasks and reduce manual effort.

Monitoring & Support:

Proactively monitor Microsoft 365 and Azure service health dashboards, investigate tenant-level incidents, and analyze service health trends to address issues before they impact users.
Coordinate support issues and escalate as needed through Microsoft support contracts.

Consultation & Collaboration:

Consult with internal teams to understand needs and provide technical recommendations.

Experience/Qualifications

Typically requires 5+ years of relevant experience.
Strong knowledge of Microsoft 365 ecosystem and administration best practices.
Advanced hands-on experience with Azure administration.
Proficiency in PowerShell scripting for Microsoft 365 and Azure administration; familiarity with Azure CLI or Microsoft Graph API is a plus.
Solid understanding of cloud security principles, including zero-trust architecture, identity protection, and data loss prevention.
Familiarity with Power Platform administration and Power BI governance.
Excellent documentation, troubleshooting, and communication skills.
Proven ability to research and implement solutions independently.

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