About the Opportunity

InfoSend, Inc. — a national leader in secure data processing, print, mail, and digital communication solutions serving public-sector and highly regulated industries — seeks an accomplished IT Director to oversee the company’s technology and lead enterprise-wide modernization and innovation initiatives.

The IT Director will oversee all technology operations, software development, cybersecurity, and infrastructure to ensure InfoSend’s platforms are secure, scalable and positioned for future growth.

This role is a member of InfoSend’s senior leadership team and partners closely with executive management and other senior leaders to align technology strategy with corporate priorities.

Key Responsibilities

Technology Vision & Strategy

Define and execute InfoSend’s long-term technology roadmap, aligning innovation and investment with corporate growth objectives
Lead modernization initiatives across data processing, print and mail production systems, and digital delivery platforms
Evaluate emerging technologies to enhance automation, operational efficiency, and client integration capabilities
Serve as the principal technology advisor to executive leadership and provide strategic guidance on infrastructure, cybersecurity, and product evolution
Represent InfoSend’s technology vision in client discussions, audits, and industry engagements

Software Development & Programming Oversight

Direct all software and programming functions supporting client implementations, data processing, and system integrations
Oversee development standards, architecture, and secure coding practices to ensure performance and maintainability
Partner with the Programming Manager and cross-functional teams to deliver new solutions, enhancements, and custom integrations that meet client needs
Champion agile methodologies and continuous improvement to accelerate deployment cycles and strengthen delivery quality

Infrastructure, Security & Compliance

Promote InfoSend’s cybersecurity and data-protection initiatives, fostering a security-first culture across all teams
Oversee the architecture, maintenance, and scalability of InfoSend’s enterprise infrastructure across on-premises environments
Ensure maximum uptime, security, and disaster-recovery readiness for all production systems
Lead InfoSend’s cybersecurity and compliance programs, maintaining adherence to SOC 2, HIPAA, and PCI-DSS standards
Manage technology audits, risk assessments, and data-protection initiatives to safeguard client information and proprietary assets
Oversee IT vendor management, contract negotiation, and strategic technology partnerships

Leadership & Organizational Development

Lead a multi-disciplinary technology organization of 20+ professionals
Build, mentor, and inspire a high-performing technology organization spanning infrastructure, programming, cybersecurity, and DevOps disciplines
Foster collaboration between technical and client-facing departments to ensure unified execution and communication
Define performance metrics, service levels, and accountability frameworks that promote excellence and transparency
Partner with HR and the executive team to plan staffing, succession, and professional development for technology personnel

Collaboration & Representation

Collaborate closely with the President and other executives to align technology strategy with business, financial, and operational priorities
Participate in strategic planning, budgeting, and risk-management activities
Engage with clients and partners to present InfoSend’s technology capabilities, support audits, and contribute to RFP and compliance documentation
Represent InfoSend at conferences, industry panels, and client meetings as a thought leader in secure communications technology

Qualifications

Bachelor’s degree in Computer Science, Information Systems, or related field (Master’s or MBA preferred)
10+ years of progressive technology leadership experience, including at least 5 years in a senior leadership role overseeing infrastructure and software development
Proven success managing enterprise-scale environments in highly regulated or data-centric industries
Expertise in Microsoft and Linux infrastructure and server virtualization
In-depth knowledge of software development life cycles, agile methodologies, cybersecurity, and data-protection frameworks
Strong leadership, financial acumen, and communication skills
Employment contingent upon successful completion of a background check and drug screening

Preferred Attributes

Experience in industries governed by strict data-privacy and audit requirements (e.g., healthcare, utilities, insurance, or government)
Demonstrated success in technology modernization or digital-transformation initiatives
Familiarity with print and mail production environments, data workflows, and large-scale client onboarding
Track record of aligning technology investments with measurable business outcomes

Why Join InfoSend

As InfoSend’s IT Director, you will define and lead the technology direction of one of the nation’s most trusted customer-communication providers. You’ll oversee the platforms, systems, and teams that enable secure delivery of millions of critical documents every month across print, mail, and digital channels.

This is a unique opportunity to shape InfoSend’s technological future—driving innovation, strengthening security, and ensuring excellence in every client interaction.

Compensation range: $175,000-210,000/year

We offer full benefit package, 401(k) with employer match, paid time off, sick time, and bonuses

InfoSend, Inc.

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