Department: MIS

Location: City of Industry, CA

Compensation: $28.00 - $30.00 / hour

Description

iBUYPOWER is seeking a motivated and detail-oriented IT Assistant to support our IT department with daily technical operations. The ideal candidate will assist with computer deployment, troubleshooting, user support, inventory management, and network maintenance in a fast-paced manufacturing environment.

Key Responsibilities

Provide technical support for desktops, laptops, printers, and mobile devices
Assist with Windows installation, imaging, and deployment
Set up and configure new computers and user accounts
Troubleshoot hardware, software, and network issues
Support Active Directory user management and password resets
Assist with inventory tracking of IT equipment and software licenses
Maintain and organize IT documentation
Support Microsoft 365, Outlook, and Teams users
Assist with network cabling and workstation setup
Monitor and escalate issues to senior IT staff when necessary
Follow company IT security policies and procedures

Skills, Knowledge and Expertise

Basic knowledge of Windows 10/11
Basic understanding of computer hardware and networking
Familiarity with Microsoft Office and Microsoft 365
Strong troubleshooting and problem-solving skills
Good communication and customer service skills
Ability to lift up to 50 lbs and move computer equipment
Ability to work independently and as part of a team

Preferred Qualifications:

1+ year of IT support experience
1+ year experience with Active Directory
1+ year experience with imaging tools (WDS, MOT, PDQ Deploy, or similar)
Knowledge of TCP/IP, DHCP, CNS, and VPN
CompTIA A+ or equivalent certification

Benefits

Medical, Dental, Vision Insurance.
PCP & Specialist Office Visit Reimbursements.
Basic Life Insurance.
PTO & Sick Leave Days.
Paid Holidays.
Day Off to Celebrate Your Birthday.
401K & Employer Match.

iBUYPOWER

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